Applications Support Analyst
The University of Texas at Arlington Portal•Arlington, TX
•Onsite
About The Position
The Applications Support Analyst leads a technology team through data analysis, interpretation, and immigration reporting for a growing international community with approximately 5000 international students from more than 100 countries.
Requirements
- Bachelor’s degree or higher in computer science, information systems, statistics, or related discipline and 2 years experience in data analysis and reporting, or related field.
- Experience in a data analysis and/or data driven research is required.
- An equivalent mix of education and relevant experience in similar roles may also be accepted.
Nice To Haves
- Previous experience with SAS Reporting and /or statistical analytics.
- Experience in higher education.
- Experience in supporting large relational databases, designing web sites, and in managing international student records software.
- Experience leading technical projects and collaborating with multiple stakeholders.
- Working knowledge of Sunapsis and PeopleSoft records management system.
- Knowledge of F-1 student regulations, and experience with SEVIS and SEVIS batch processing.
Responsibilities
- Prepares detailed data analysis utilizing SAS Reporting and Sunapsis Reporting tools.
- Organizes and presents clearly and effectively immigration-based information, analysis, results, and interpretations.
- Evaluates and responds to data requests originating from within and outside the institution.
- Collaborates internally to improve accuracy of data entered and stored in the immigration applications.
- Monitors and communicates data issues to superiors.
- Collaborates with the Office of Information Technology (OIT) to troubleshoot issues related to the Sunapsis application, server, database.
- Liaison between application functional users and Office of Information Technology teams collaborating with administrative staff, multiple vendors, and IT service providers.
- Continuously performs statistical analysis on application usage.
- Trains and consults with users regarding their interface with the Student Exchange Visitor Information System (SEVIS).
- Reviews technical specifications of future phases of SEVIS, Sunapsis, and upgrades office technologies and makes related recommendations.
- Manages the Office of International Education Technology Team; reviewing teams progress on tasks regularly, prioritizing tasks, escalating issues and risks appropriately to resolve problems and reduce project risk.
- Maintains knowledge of standards and best practices for information systems, user documentation, project management, web management, and SEVIS compliance.
- Oversees the department website and provides support for content management.
- Assess current needs and future areas for improvement of the website.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
