Applications Engineer

Fathom Mfg•Hartland, WI

About The Position

Fathom is seeking a highly motivated, detail-oriented Applications Engineer to support customers and the sales team in delivering manufacturable, cost-effective plastic injection molding solutions. The role is central to customer quoting and fulfillment, from intake of quote packages through final product delivery. The Applications Engineer serves as a technical liaison, evaluating customer requests for quotation (RFQs), conducting Design for Manufacturability (DFM) reviews, collaborating with internal stakeholders and domestic and international suppliers, and helping ensure projects are executed accurately and on schedule. The position combines pre-sales technical support, quote preparation, and post-sales project management. It requires a foundation in mechanical design and manufacturing processes, along with strong cross-functional communication and organization. The engineer reviews customer designs and specifications, helps select appropriate processes and suppliers, manages projects from purchase order through delivery, and contributes to improvements in quoting and manufacturability.

Requirements

  • Bachelor’s degree in Mechanical Engineering or an equivalent technical discipline.
  • At least 3 years of experience in a manufacturing or applications engineering environment.
  • Proficiency interpreting technical drawings, GD&T, and CAD models such as SolidWorks or equivalent.
  • Deep understanding of manufacturing limitations, common materials, tolerances, and surface finishes.
  • Exceptional written and verbal communication skills, including the ability to convey technical concepts to non-technical audiences.
  • Strong organizational skills, attention to detail, and follow-through.

Nice To Haves

  • Experience involving CNC, urethane cast, and injection-molded parts.
  • Experience with ERP and CRM tools such as QuickBooks Online and Salesforce.
  • Familiarity with ISO, ITAR, or AS9100 quality environments.

Responsibilities

  • Review incoming RFQs, CAD files, and technical drawings for completeness and manufacturability.
  • Interpret GD&T and part specifications to identify risks, tolerances, and manufacturability issues.
  • Provide constructive DFM feedback to customers and collaborate on design revisions.
  • Work with sales, engineering, procurement, and manufacturing to gather information for accurate quotes.
  • Select manufacturing processes and suppliers based on cost, lead time, tolerance, material, and quality requirements.
  • Generate and submit customer quotes within agreed lead times, with a target of no more than three business days.
  • Manage projects from purchase order through delivery, ensuring timelines, specifications, and quality standards are met.
  • Serve as the technical point of contact for customers during production and proactively address issues or design changes.
  • Coordinate with production teams, logistics, and quality control to support smooth order flow and on-time delivery.
  • Track project milestones and provide regular updates to internal teams and customers.
  • Track quote win/loss rates and analyze trends to identify DFM or pricing optimization opportunities.
  • Develop standardized templates or tools to improve quote speed and accuracy.
  • Provide sales and marketing teams with feedback on customer trends, manufacturability issues, and recurring pain points.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • Paid time off.
  • Floating holidays.
  • Volunteer time off.
  • Sick time off, depending on state of employment.
  • 401(k) plan.
  • Discounts on products and services.
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