Applications Engineer

Baker Hughes•Midland, TX

About The Position

The Applications Engineer ensures Baker Hughes can deliver flawless execution by supporting pre-planning, job execution, and post-job analysis. The role develops technical job programs or application designs that aim to meet client objectives in accordance with contract terms and conditions. The engineer works across organizational boundaries with Service Delivery Coordinators and other resources to ensure application requirements and constraints are understood and considered. The position also provides sales support and product application recommendations, supports field incident management and investigations, and identifies opportunities for product and process improvement. It may involve on-demand support for job execution and travel to rig sites, customer facilities, meetings, or training.

Requirements

  • Bachelor’s degree in science, technology, engineering, or mathematics.
  • Excellent leadership, interpersonal, influencing, and planning skills.
  • Ability to be on call outside normal business hours.
  • Ability to work in a global matrix organization.
  • Excellent communication and presentation skills.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to travel, potentially to rig sites, customer facilities, meetings, and training.

Nice To Haves

  • Significant operational experience.
  • Comfort presenting in front of an audience of experienced peers.
  • Ability to manage, develop, coach, and mentor teams across organizational boundaries.
  • Ability to learn and use various computer tools to prepare data and visualizations for analysis.
  • Ability to work independently.

Responsibilities

  • Ensure compliance with the Manage the Job Cycle (MtJC) process.
  • Work with the assigned Service Delivery Coordinator or Salesperson to understand the client’s well construction or production objectives and Baker Hughes’ commercial terms.
  • Perform offset job analysis and product- or service-specific engineering modeling calculations to assess application hazards and incident potential.
  • Coordinate with disciplines and stakeholders to consider all aspects and constraints of the application and suggested products or services.
  • Design job programs, including risk mitigation and contingency plans, to meet client objectives, maximize revenue potential, and support future job assignments.
  • Work with the assigned Service Delivery Coordinator or Salesperson to communicate risks of not meeting client objectives through appropriate client channels and processes.
  • Document calculations, simulations, plan revisions, and changes during project cycles for dependent teams and audit purposes.
  • Provide on-demand support for job execution in accordance with the product portfolio or on-call schedule.
  • Compare planned and executed jobs, document lessons learned, and recommend procedure improvements.
  • Work on field incidents related to products or services.
  • Participate in incident investigations when required, considering job planning, preparation, and execution when determining root causes and corrective actions.
  • Support timely incident management to enable customer issue resolution and cash collection.
  • Advise on product improvement opportunities for repetitive component or product failures.
  • Provide sales support and product application recommendations.
  • Handle product-line-specific responsibilities as applicable and special projects as required.

Benefits

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Life insurance and disability programs.
  • Company-sponsored health and welfare programs.
  • Thrift Plan (401k) with a choice of coverage options.
  • Additional forms of compensation, such as bonuses, subject to applicable benefit plans or policies.
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