Applications Engineer

Nederman•Charlotte, NC

12d

About The Position

Nederman Corporation is seeking an Applications Engineer for its US division, headquartered at its Charlotte Americas headquarters. The position serves as the division’s Applications Engineer lead, responsible for successful on-site integration of sold projects. The engineer works with customers, sales managers, and project teams to design and gain acceptance of turnkey solutions, and reports directly to the VP Technical Solutions & Business Development. The role combines engineering and systems-design expertise with customer-facing communication. The Applications Engineer supports channel partners, consulting engineers, contractors, and internal teams in selecting and applying industrial clean-air solutions, developing quotations and technical requirements, and delivering projects that meet customer needs. The position supports a range of customer and business needs across engineering, purchasing, project management, operations, technical support, sales, and general management.

Requirements

Bachelor’s degree in mechanical engineering or engineering technology.
3 to 5 years of relevant experience as a product or solutions engineer in key target markets.
Proficiency in AutoCAD/Autodesk design software and Microsoft Office, including Excel, Word, and PowerPoint.
Working knowledge of industrial ventilation design and air pollution control solutions.
Willingness to travel as necessary to support sales, product development, and industry selection; travel is 25% or more, domestic and international.
Ability to work independently as a proactive self-starter.
Strong analytical and problem-solving abilities.
Willingness to learn new technology and take personal responsibility for development and performance.

Nice To Haves

Experience with ERP and CRM systems.
Ability to perform DFMEA (Design Failure Mode & Effects Analysis) activities.

Responsibilities

Work with Field Sales, Product Managers, and Engineering to answer questions about sizing, applications, and modifications to standard solutions.
Coordinate with internal teams to develop special quotes for requirements that do not fit standard product offerings, and track and communicate progress internally and externally.
Apply engineering principles and product-application knowledge to ensure solutions are technically valid, comply with specifications, and meet customer needs.
Work with the sales team to develop project budget costs, timelines, and proposed solutions.
Develop concepts and proposals for complex projects using ProQuote to design and model systems; estimate costs and collaborate with Technical Solutions and Project Management to define scope, value, and cost of ownership.
For complex solutions, serve as technical lead for Solutions and Controls Engineering teams; define sequences of operation and key parameters, oversee technical and safety compliance, and develop operation and maintenance guides for specialized applications.
Analyze problematic situations and provide solutions that address customer and company project needs.
Use DFMEA to identify risks introduced by new or changed product or service designs.
Participate in product localization, standardization, Basis of Design (BOD), and development programs to ensure products meet local-market requirements; coordinate and prioritize BOD development for key target markets.
Investigate how application problems occur and how they can be prevented or resolved; refine or develop internal application-monitoring tools, monitor performance, and recommend improvements.
Troubleshoot, manage, and resolve production applications, products, and processes.
Contribute to the company knowledge base to share product knowledge.
Communicate with customers as a technical expert on behalf of the sales team and explain products and solution services clearly.
Provide technical support to purchasing and suppliers to ensure components meet specifications.
Serve as the customer’s technical liaison and coordinate cross-functionally to provide solutions using current company offerings or custom solutions.
Conduct site evaluations of existing systems and propose upgrades.
Use and maintain the company CRM system to track and retain customer information.
Provide customer and sales-facing assistance through phone, email, and in-person meetings.