Applications Engineer

Aehr Test Systems • Fremont, CA

9d • Onsite

About The Position

Aehr Test Systems is seeking an Applications Engineer in their Fremont location. This role provides applications support including Test Cell Integration and Test Program Development, Debugging, and Qualification. The engineer will interface with internal and external customers to identify and troubleshoot complex operational issues (hardware and software) and define improvements. They will also provide advice and consultation to customers on specific technical projects, including implementation, and offer pre/post-sales support such as technical presentations, customer demos, and integration with customer equipment, processes, and facilities. The role involves communicating with customers and peers to define hardware and software requirements, acting as an intermediary and field escalation focal point between customers and departments by providing technical support and documentation to field engineers and product support personnel. Additionally, the engineer will implement Field Change Orders (FCOs) for new software, firmware, and hardware releases, and deliver customer technical training classes on operations and programming.

Requirements

• Keen understanding of device test techniques and methodology, particularly design for test (DFT) and structural tests such as Scan/ATPG, JTAG, and memory BIST
• Proficiency in Java, Visual Basic, C++ and Linux environment
• Experience in production optical metrology systems and optics alignment
• Understanding of system control software and ability to work with SW engineers to troubleshoot
• Form effective cross-functional relationships and to communicate product design and operational requirements clearly
• Good technical and problem-solving skills and reasoning ability
• Excellent interpersonal and written/verbal communication skills
• BSEE degree with 10+ years of industry experience
• Work experience in application and technical support in the related field, such as ATE, Prober, WLBI, and/or Package Device Burn-in Systems

Nice To Haves

• Tech-Writing skill and Trainer experiences are plus
• Ability to effectively communicate in a multi-lingual and culturally-diverse environment
• On-site Support Experiences is plus

Responsibilities

• Provide applications support including Test Cell Integration and Test Program Development, Debugging, and Qualification
• Interface with internal and external customers to identify and troubleshoot a wide range of complex operational, both hardware and software, issues and define the improvement
• Advice and consultation with customers on specific technical projects, including implementation
• Provide pre/post-sales support including technical presentation, customer demos, integration with the customers’ equipment, processes and facilities
• Communicate with customers and peers to define the hardware and software requirements
• Acts as intermediary and field escalation focal point between customer and departments by providing technical support and documentation to field engineers and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment
• Implement the FCO (Field Change Order): new software, firmware and hardware releases
• Deliver customer technical training classes, Operations and Programming

Benefits

• medical and dental coverage
• equity participation plan
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior