Applications Engineer

The Raymond Corporation•Atlanta, GA

4d•Hybrid

About The Position

As an Applications Engineer within our Intralogistics Solutions Group, you will promote Carolina Handling both internally and externally, working closely with Sales and Operations. You are responsible for the development, design, and support of warehouse automation, storage, and material handling solutions that help customers improve operational efficiency, safety, productivity, and return on investment. Applications Engineers collaborate with Sales, Operations, Project Management, vendors, and customers throughout the solution lifecycle, from discovery and concept development through implementation and support. You may handle straightforward technical requirements independently or seek assistance from internal resources, Raymond, or other vendor partners to discover and develop all necessary technical requirements for each project. As engineers progress through the career path, they are expected to increase their technical expertise, project ownership, customer engagement responsibilities, and leadership influence.

Requirements

Accountability, time management, self-motivation, attention to detail, and a commitment to continuous learning.
Empathy, alignment with customer needs, effective communication, respect for customers, and flexibility to accommodate changing requirements.
Curiosity, openness to feedback, and a proactive approach to personal and professional development.
Critical thinking skills and the ability to identify and implement effective solutions to challenges.
Ability to play a significant role in decision-making processes to support customers and collaborate with other Applications Engineers.
Providing guidance and support to junior Associates, serving as an example of excellence in the role.
Strong skills in fostering cross-functional relationships within the organization, collaborating effectively with various departments.

Responsibilities

Support customer presentations, demonstrations, and proposal reviews.
Provide technical expertise during the sales process.
Develop pricing support and quotation documentation.
Assist with sales training and knowledge sharing.
Maintain opportunity and project information within CRM systems.
Analyze customer requirements, workflows, and operational challenges.
Conduct site surveys and gather data for solution development related to autonomous vehicles, vertical lift modules, racking systems and other static storage solutions.
Design facility layouts, system concepts, and design alternatives.
Prepare bills of material, equipment recommendations, and supporting documentation.
Research emerging technologies, warehouse systems and maintain strong sales/commercial acumen.
Maintain knowledge of the latest installation procedures and options, including pictures of various warehouse sites.
Coordinate with Operations, Project Management, vendors, and suppliers.
Support project execution activities, including equipment procurement, installation, and startup planning.
Monitor project scope, schedules, and budgets assigned.
Resolve technical issues throughout project implementation.
Network with other dealer resources and establish a support group.
Maintain industry knowledge of automation, software, storage, and material handling technologies.
Support continuous improvement initiatives.
Build relationships with manufacturers, suppliers, and industry partners.
Perform any other duties as assigned or required to support the company's overall operations and objectives.

Benefits

Medical, Dental and Vision Insurance, Prescription Drug Plan.
Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Competitive Commission Program: Our commission program serves as a powerful motivator, driving you to excel in your role and exceed your targets. With our commission program, there is no limit to how much you can earn!
Company Vehicle or Automobile Allowance: This includes a fuel card and maintenance coverage.
Technology and Home Office Setup: This includes a cell phone, laptop, iPad, dual monitors, a docking station, and a wireless keyboard and mouse.
Expense Reimbursement
Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
Company-sponsored social events and team-building activities
Employee recognition program / President’s Club