Applications Engineer

CPM Holdings, Inc.•Waterloo, IA

12d•Hybrid

About The Position

CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. This is not a fully remote position. Eligible for hybrid work schedule after 6 months of employment. CPM is looking for an Applications Engineer with emphasis on both our pelleting and size reduction lines of equipment to join our sales department in Waterloo, IA. This is a position with a wide variety of responsibilities that include reviewing customer’s equipment requirements, selecting the corresponding equipment that meet the customer’s needs, and submitting accurate quotes. The Applications Engineer will be part of an Applications team that works closely with North American customers, provides technical support by phone, digital, or in person, maintains good customer relationships, and will collaborate with CPM engineers and sales staff to meet customer needs.

Requirements

Bachelor's or Associate's degree in business or technical field preferred. Equivalent work experience will be considered
Mechanical and/or agriculture background helpful
Excellent written and verbal communication skills
Mechanical aptitude and the ability to communicate technical and process information both verbally and written
Customer service, sales support or project management experience a plus
High integrity and ethics
Strong organizational and interpersonal skills
Working and functional knowledge of Microsoft Office software including Outlook, Word, Excel, and PowerPoint
Self-motivated with the ability to work independently as well as within a team setting.
Ability to travel as needed – up to 50% possible

Responsibilities

Assist customers in providing technical and or process information
Properly size equipment and prepare quotes
Become proficient in product knowledge, assist in troubleshooting issues, be self-motivating, and have attention to detail
Complete tasks in a timely manner with a defined follow up practice/procedure for outstanding requests
Be willing to travel to CPM and customer sites both domestically and internationally for customer/employee training, seminars, equipment commissioning and trade shows as assigned
Communicate with supervisor on assignment progress, outstanding issues, customer opportunities and communications, and as required to promote company values, and financial objectives
Maintain accurate records of opportunities, quotes and contacts
Attend industry trade shows
Perform additional related duties as needed or assigned
Conduct themselves in a professional manner with both customers and colleagues