Applications Engineer

Interface Inc•Scottsdale, AZ

13d•$60,000 - $75,000•Onsite

About The Position

The hired candidate will fill an Inside Sales position that is responsible for domestic sales accounts within a specific territory. They will be accountable for meeting their sales goals, via direct interaction with regional sales managers, channel partners, sales agents, and direct customers. They will be responsible for creating and recording all contact interactions and building an opportunity sales plan, respectively. Candidate should have experience in technical product sales, CRM reporting and record keeping, and key account management – while having an excellent technical knowledge of load cells, torque transducers, and instrumentation. The sales engineer daily support efforts are typically provided via phone, email, and written correspondence. The sales engineer initiates, follows through, and ensures completion of all sales orders and channel/customer requests in a timely manner (generally <24 hours). They must work cooperatively and collaboratively with other department personnel to ensure engineering requests, accounting documents, and production orders are expedited according to customer requirements – ensuring all data is entered and disseminated to others accurately and timely. Travel may be required to meet with, or provide support to channel partners and key accounts/customers. However, primary work assignment is conducted at Interface. The successful candidate will become an expert in all company products in order to provide excellent technical support to their assigned channel/customer base.

Requirements

3-5 years of experience inside sales of a technical product
Excellent listening and communication skills both verbal and written.
Thorough knowledge of all products, services and prototypes.
Independent judgment and discretion are required.
Must be a self-starter.
Must be able to always maintain the up most confidentiality.
Highly effective in developing relationships and promoting sales.
Able to deal with people of different cultures.
Able to quickly understand vastly different applications and recommend the right product.
Technical knowledge of load cells, torque transducers, and instrumentation.

Nice To Haves

Associated degree preferred

Responsibilities

Achieve sales goals as agreed to with direct manager.
Work collaboratively across department lines in order to expedite sales orders and meet customer needs.
Be an effective administrator and communicator to customers, reps, and internal employees.
Respond to customers within 24 hours.
Maintain regular contact with all key channel partners and customers within the assigned territory.
Respond proactively to all engineering requests and purchase orders ensuring all documents are complete and accurate.
Provide excellent support and care for the CRM (Salesforce) data – ensuring that all contact and care information is recorded and well-organized.
Build a credible opportunities list – based on proactively working and supporting distributors, channel partners, and sales agents in their assigned territory.
Provide product training, marketing information, and other sales support tools to the distributors, channel partners, and field agents.
May travel in support of overall sales and to assist with promotional events and trade shows.
Work with other staff members to produce product releases, catalogs, and information for the website, and product insertions and application notes each quarter.
Stay abreast of all Interface product developments and those of the competition.
Be adept at getting all necessary facts on a new application, identifying customer needs and ascertaining if and when the customer is going to buy and if it will be Interface.