Applications Engineer

Amcor•Washington, DC

About The Position

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube Job Description Applications Engineers are trusted partners to our customers recommending solutions that address their needs and drive profitable growth for Amcor. Application Engineers provide technical support to troubleshoot existing products, enhance existing products, and supporting new product developments.

Requirements

Undergraduate degree in an engineering field required
Min 5 years technical experience in an engineering, manufacturing process or field technical role
Strong conceptual and analytical skills, attention to details
Strong mechanical and technical ability and aptitude
Strong problem-solving skills
Able to manage multiple priorities
Excellent project management skills; ability to drive execution of plans
Professional appearance and attitude
Ability to work independently with minimal supervision
Demonstrates leadership qualities and success working in cross functional environments
Operates effectively with people at all levels of the organization with ability to build and maintain relationships
Strong understanding of plant processes and practices
Min 50% travel

Nice To Haves

flexible packaging and thermoforming technical experience preferred
Healthcare market knowledge and exposure (desired)

Responsibilities

Possess in-depth knowledge of Amcor products and services and promote to customers
Equipped to handle complex customer queries and provide detailed product information
Stay apprised of externally relevant technology changes and trends that impact the health care industry
Continuously learn and share knowledge to advance capability across the organization
Create and implement qualification and scale-up protocols for growth and spec change actions
Build strong customer relationships, trust and credibility by demonstrating a deep understanding of the customer’s industry and challenges
Provide expert guidance and support to solve the customer’s unique application issues in a timely fashion, accelerating commercialization
Focus on customer new product introductions to specify Amcor solutions during early design stages
Reinforce Amcor’s quantified value proposition, driving sales growth and customer retention helping cement Amcor as a supplier of choice
Understand the customers operations better than they do in order to enhance the Amcor Value Proposition through activities such a process improvement and value engineering
Schedule and execute product performance and engineering audits to capture a quantifiable value for the customer
Partner with appropriate stakeholders to ensure action and resolution to audit findings
Work in partnership with Sales, delivering timely, comprehensive solutions tailored to each customer to accelerate new sales growth
Collaborate with R&D and Marketing to provide actionable feedback on product performance for the customer’s unique applications
Collaborate with R&D to identify portfolio gaps, product enhancements and new product ideas as well as competitive trends and continuous improvement opportunities
Participate in training sessions, trade shows, seminars and account reviews

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)