Applications Engineer

Communications & Power Industries (CPI)•Halton Hills, ON

28d•Onsite

About The Position

Reporting to the Manager, Applications Engineering, the Applications Engineer serves as the primary technical advisor throughout the customer engagement process, translating customer requirements into practical, high-performance solutions that support both customer success and the company's growth objectives. Working closely with sales, product management, engineering, program management, and manufacturing, this role develops product configurations, supports technical proposals, and provides expert guidance through product evaluation, factory acceptance testing (FAT), and system commissioning to ensure customer requirements are successfully realized. This role offers the opportunity to solve complex technical challenges using industry-leading RF and microwave technologies while working directly with customers around the world. As the technical voice of the customer, the Applications Engineer helps shape innovative solutions, contributes valuable market and application insights to product management and engineering, and plays a key role in securing new business and delivering an exceptional customer experience.

Requirements

Bachelor’s degree in Engineering, Physics, Science, or a related technical discipline, or an equivalent combination of education and experience.
Minimum five years of experience in applications engineering, systems engineering, product engineering, technical sales, or a related customer-facing engineering role supporting complex engineered products in a manufacturing environment.
Knowledge of SATCOM technologies and high-power RF amplifier products, including TWTAs, SSPAs, and related RF subsystems.
Strong understanding of RF and microwave engineering principles.
Excellent communication, presentation, and problem-solving skills with the ability to work effectively across customers and cross-functional teams.
Ability to manage multiple projects, customer requests, and engineering assignments simultaneously.
Proficiency with Microsoft Office applications and SolidWorks for conceptual designs.
Strong analytical thinking, troubleshooting, and root-cause analysis skills.
Ability to translate customer requirements into practical engineering solutions.
Experience assembling, configuring, testing, and troubleshooting RF amplifier systems in a laboratory or manufacturing environment.
Proficiency performing RF performance testing, system verification, and acceptance testing using standard laboratory equipment.
Ability to diagnose hardware, RF, and system-level issues while supporting factory acceptance testing (FAT), system integration, and customer acceptance testing.
Must be eligible to meet all CGP and ITAR requirements.

Responsibilities

Serve as the primary technical advisor throughout the customer engagement process by translating application requirements into practical, commercially viable solutions and supporting the successful selection and implementation of CPI products.
Support technical proposal development by preparing technical proposals, engineering bid requests, compliance matrices, technical documentation, and engineering recommendations.
Provide technical recommendations throughout the sales cycle and product deployment, including proposal development, factory acceptance testing, and customer commissioning activities.
Represent the Company at customer meetings, industry conferences, and trade shows as a technical subject matter expert.
Develop standard and custom product configurations that balance customer requirements with technical performance, manufacturability, cost, and schedule.
Work with engineering to communicate customer requirements, evaluate custom solutions and develop system-level designs and documentation.
Help introduce new products and improvements by sharing customer feedback and supporting engineering change activities.
Support factory acceptance testing (FAT) and customer acceptance tests by performance verification, equipment installation and system integration.
Collaborate with engineering, manufacturing, production test, quality, and service teams to assemble, integrate, and perform functional testing that verify compliance with product specifications and support successful product delivery.
Resolve technical issues during product implementation by collaborating with cross-functional teams to identify root causes and support the implementation of effective corrective actions.
Coordinate with Product Support to ensure effective product handoff and support readiness following customer acceptance.
Maintain expertise in CPI products, RF technologies, industry standards, and emerging market trends to ensure technically accurate customer guidance and effective application support.
Contribute to continuous improvement initiatives that simplify product configuration, improve proposal quality, and enhance the customer experience.
Partner with Product Management by providing customer application insights, competitive intelligence, and emerging market requirements.
Develop and maintain application guides, technical reference material, and best practices that improve organizational knowledge.