Applications Engineer

Morgan Advanced Materials•New Bedford, MA

22h•Hybrid

About The Position

Morgan Advanced Materials is a global organization with a rich history dating back to 1856, operating across 70 sites in 18 countries. The company specializes in advanced materials, particularly ceramic and carbon materials, to solve complex customer challenges in various markets. Their purpose is to leverage advanced materials to enhance global sustainability and improve quality of life. The Technical Ceramics business specifically engineers high-performance functional and structural ceramic materials and components to meet customer-specific technical requirements. Morgan Advanced Materials' Technical Ceramics business is a significant entity with substantial revenue, a large global workforce, and a broad customer base, listed on the London Stock Exchange as part of the FTSE 250 Index.

Requirements

Preferred 5+ years of technical sales or applications engineering experience.
Degree from a four-year University or 5+ years related experience and/or training; or equivalent combination of education and experience.
Ability to work in complex organizational structures.
Strong commercial experience including customer relations/pricing/marketing.
Strategic business acumen and planning ability.
Excellent communication skills that focus on clarity and simplicity, both written and oral.
Experience and understanding of an international culture.
This position requires access to technology, materials, software or hardware that is controlled by export laws of the US. Hired employees are required to provide proof that they are a U.S. Person as defined by 22 CFR §120.15.
This position requires use of Controlled Unclassified Information (CUI) which is subject to the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), and Nuclear Regulatory Commission (NRC).
Individual must be a: Citizen of the United States, or Permanent resident alien of the United States, or Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15
Results driven
Familiar with Microsoft Office and other Financial tools.
Clearly present ideas and reports in written and verbal format.
Work professionally with external contacts of the Company.
Excellent time management, planning and negotiation skills.
Adhere to all Company policies.
Create structure and process appropriate financial tools to support the business.

Responsibilities

Identify attractive NBDP opportunities to meet Technical Ceramics’ growth objectives.
Provide applications development support to Technical Ceramics’ multi-site, cross regional technology families.
Develop account strategy in the area of applications and engineering support to drive high level of customer intimacy with customer’s technical teams.
Work with Procurement Department and suppliers to gather most cost effective and competitive component solutions for product cost modeling.
Develop new product proposals and present to customers in formal sales presentations.
Work closely with site product development engineers to design high value technical differentiated solutions.
Analyze customer’s technology needs and drivers and propose projects for Morgan’s technology roadmap, NPI and CoE.
Manage customer relationships through all levels of our customer’s organization.
Closely working with the Project Managers to benchmark competitor products in the areas of functionality, application support and technical differentiation.
Share knowledge and educate the organization on customer applications and product offering.
Provide product and applications training to customer engineering staff to promote Morgan technical differentiation and capabilities.
Act as key account manager where customer’s focus and decision making are dependent on technical solutions and differentiation to win business.
Utilize Morgan CRM to manage all sales and marketing data including customer visit reports, quotes, NBDP, SoW, competitor information and any other relevant information.
Conduct all tasks in a safe and efficient manner complying with all local, state, and federal EHS regulations and with Morgan New Bedford, MA EHS Guidelines. Guidelines include but not limited to participation in required EHS training and use of proper PPE. Employees are responsible for reporting hazardous conditions and job-related injuries or illnesses to their supervisor.