Applications Engineer I

Mycronic USA • Tewksbury, MA

5d • $67,000 - $75,000 • Onsite

About The Position

The Applications Engineer I provides direct customer-facing support for system demonstrations, buyoffs, and initial system setup. Interactions include assisting with pre-sales support, configuring machines during demonstrations and buyoffs, and providing initial post-sales support. This role involves learning application knowledge and contributing to the characterization of machine performance.

Requirements

• Associate's or Bachelor's Degree in Mechanical/Electrical/Software Engineering
• Minimum of 1-3 years of process experience in microelectronics
• Ability to work collaboratively with all departments in the organization
• Strong oral and written communication skills
• Ability to travel frequently within the US

Nice To Haves

• experience in semiconductor design/repair/maintenance preferred
• Root cause analysis experience preferred
• Field service experience is a plus

Responsibilities

• Conducts initial new machine setup and calibration prior to customer buyoffs
• Assists in the execution of machine buyoffs, including installation and training activities
• Delivers training courses for customers, focusing on standard procedures
• Performs process development for customers when assigned, under supervision
• Provides post-sales process and system support for established issues
• Contributes to conducting system demonstrations, either with the customer present or by building and reporting on finished parts
• Assists in contributions to system manuals and other forms of documentation
• Participates in the collection and feedback of opportunities for hardware and software improvements
• Supports senior engineers as assigned
• Performs other duties as assigned

Benefits

• Salary is commensurate with experience and qualifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree