Applications Development Bureau Chief

State of Montana•Helena, MT

3d•Hybrid

About The Position

This position resides in the Technology Services Division (TSD) of the Department of Revenue. The Chief Applications Officer (CAO) manages the Applications Development Bureau (ADB), analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating and recommending technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the ADB staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.

Requirements

Knowledge of computers and database management systems (i.e. Gentax, AT-Pro).
Knowledge of general management practices including strategic planning.
Knowledge of principles and methods of work planning.
Knowledge of performance management including setting goals, objectives, and measures.
Knowledge of quality assurance methods.
Knowledge of organizational development.
Knowledge of governmental organizational structure, accounting, and State and federal funding requirements.
Knowledge of legislative and administrative rule processes and guidelines.
Knowledge of compliance requirements and practices.
Knowledge of customer service standards.
Knowledge of agency policies, procedures, guidelines, and employment law.
Knowledge of operational and program planning.
Knowledge of supervisory principles and practices.
Knowledge of project management.
Knowledge of records management.
Skills in research and analysis.
Skills in accuracy and attention to detail.
Skills in conflict resolution.
Skills in Microsoft programs and database applications.
Skills in written, verbal, and interpersonal communication.
Skills in data collection, analysis, and reporting techniques.
Skills in business communications.
Demonstrate self-motivation.
Follow instructions.
Provide timely, customer service.
Handle multiple priorities under deadlines.
Must have a valid driver’s license.
Bachelor’s degree in business management, computer science, engineering, or closely related field.
Five years of job-related experience including three years in a lead role or management experience.
Work experience should include applications development, project management, experience in managing and delivering multiple projects simultaneously and in learning and adapting to proprietary software.

Nice To Haves

Working knowledge of web applications, applications testing and change control preferred.

Responsibilities

Manages the Applications Development Bureau (ADB).
Analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability.
Evaluates and recommends technical development of information systems.
Has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform.
Supervises the ADB staff.

Benefits

Health, dental, and vision care
Life insurance
Long-term disability
Free health care for employees and eligible family members at Montana Health Centers
Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information
Retirement plans
Paid vacation- starting at 15 days a year
Sick leave- 12 days a year
11 holidays, including a floating holiday
Flexible hours
Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program