Applications Development Bureau Chief

State of Montana • Helena, MT

4d • Hybrid

About The Position

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that provides application development, quality assurance and technical operations (network and desktop) services to all other Department of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens.

This position resides in the Technology Services Division (TSD) of Department of Revenue. The Chief Applications Officer (CAO) manages the Applications Development Bureau (ADB), analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating and recommending technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the ADB staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.

Requirements

• Knowledge of computers and database management systems (i.e. Gentax, AT-Pro).
• Knowledge of general management practices including strategic planning.
• Knowledge of principles and methods of work planning.
• Knowledge of performance management including setting goals, objectives, and measures.
• Knowledge of quality assurance methods.
• Knowledge of organizational development.
• Knowledge of governmental organizational structure, accounting, and State and federal funding requirements.
• Knowledge of legislative and administrative rule processes and guidelines.
• Knowledge of compliance requirements and practices.
• Knowledge of customer service standards.
• Knowledge of agency policies, procedures, guidelines, and employment law.
• Knowledge of operational and program planning.
• Knowledge of supervisory principles and practices.
• Knowledge of project management.
• Knowledge of records management.
• Skills in research and analysis.
• Skills in accuracy and attention to detail.
• Skills in conflict resolution.
• Skills in Microsoft programs and database applications.
• Skills in written, verbal, and interpersonal communication.
• Skills in data collection, analysis, and reporting techniques.
• Skills in business communications.
• Demonstrate self-motivation.
• Follow instructions.
• Provide timely, customer service.
• Handling multiple priorities under deadlines.
• Bachelor’s degree in business management, computer science, engineering, or closely related field.
• Five years of job-related experience including three years in a lead role or management experience.
• Work experience should include applications development, project management, experience in managing and delivering multiple projects simultaneously and in learning and adapting to proprietary software.

Nice To Haves

• Working knowledge of web applications, applications testing and change control preferred.

Responsibilities

• Manages the Applications Development Bureau (ADB).
• Analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability.
• Evaluates and recommends technical development of information systems.
• Has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform.
• Supervises the ADB staff.

Benefits

• Health, dental, and vision care; life insurance; and long-term disability.
• Free health care for employees and eligible family member at Montana Health Centers.
• Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information.
• Retirement plans.
• Paid vacation- starting at 15 days a year.
• Sick leave- 12 days a year.
• 11 holidays, including a floating holiday.
• Flexible hours.
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager