Applications & Customer Support Engineer- Magnet Technologies
About The Position
Gasbarre is seeking an Applications & Customer Support Engineer to support the front end of a growing line of complex industrial equipment within their Magnet Technologies group. This role is not purely sales or quoting, requiring a blend of technical understanding, commercial awareness, and practical engineering judgment. The successful candidate will be crucial in developing customer solutions, supporting quotations, and ensuring alignment between customer requirements, partner inputs, and Gasbarre’s internal capabilities. The ideal person will thrive in an environment with multiple inputs, evolving priorities, and the need to balance responsiveness with accuracy while helping to build structure as the business expands.
Requirements
- Experience in a manufacturing, production, or capital equipment environment
- Exposure to equipment selection, feasibility analysis, or ROI justification
- Experience with production planning, process improvement, or operational efficiency initiatives
- Ability to interpret customer requirements and translate them into technical and commercial inputs
- Strong analytical and problem solving skills
- Able to manage multiple priorities and deadlines across active opportunities
- Comfortable working in an environment with incomplete information and evolving scope
- Strong attention to detail with ability to balance speed and accuracy
- Able to coordinate across internal teams and external partners to drive progress
- Comfortable communicating directly with customers and partners
- Able to operate with moderate independence while staying aligned with leadership
Nice To Haves
- Experience with capital equipment procurement, installation, or commissioning
- Familiarity with cost estimating, BOMs, and supplier coordination
- Exposure to automation systems or industrial equipment
- Understanding of manufacturing workflows and production processes
- Background in industrial engineering, manufacturing engineering, or similar roles
- Experience supporting quotations, applications engineering, or technical sales support
- Experience working cross functionally with engineering, operations, and supply chain teams
- Exposure to working with external vendors or international partners
- Experience with presses, automation systems, or material processing equipment
- Exposure to FAT/SAT, startup, or commissioning activities
- Experience working in a role that bridges engineering and commercial functions
- Interest in developing into a customer facing technical leader within a growing business unit
Responsibilities
- Supporting development of technical and commercial quotations for magnet systems, automation, and legacy press equipment
- Translating customer requirements into system concepts, scope definitions, and cost inputs
- Working with customers, partners, and internal teams to gather information and resolve technical questions
- Managing incoming opportunities, requests, and proposal timelines across multiple projects
- Coordinating with engineering, supply chain, and manufacturing to ensure accurate and competitive proposals
- Supporting transition of awarded projects into execution, including early procurement and planning
- Assisting with FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing) readiness
- Helping develop and improve quoting tools, processes, and standards as the business scales
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
