Applications Business Systems Analyst

Penn Color, Inc.•Hatfield, PA

1d•Onsite

About The Position

This role is full time on site. In this role, you will review, analyze, and evaluate user needs to create systems solutions that support overall business strategies. You will serve as a primary liaison between the Applications team and the business application users. You will support existing systems, analyze business processes, define new software initiatives supporting process improvement, and configure and/or guide development of new solutions to affect process change. Responsibilities are global – encompassing all Penn Color US, Europe, Asia plants.

Requirements

Bachelor’s degree in Computer Science or a related field, or significant experience in lieu of degree.
2-5 years of concentration in a business systems analyst role, Manufacturing environment preferred.
At least 2 years’ experience implementing and supporting ERP, WMS, Salesforce CRM and supporting applications.
Proficiency in system analysis techniques, such as requirements gathering, process modeling, and data analysis.
Solid understanding of software development lifecycle (SDLC) methodologies and best practices.
Demonstrated ability to establish strong relationships with internal customers required.

Responsibilities

Conduct thorough analysis of existing manufacturing business systems, workflows, and processes to identify inefficiencies and areas for improvement.
Collaborate with stakeholders to gather requirements and design robust, scalable solutions.
Support global business process improvement by configuring, testing, and implementing improvements to Oracle’s E-Business Suite ERP, Salesforce CRM, and supporting applications.
Evaluate and recommend hardware and software solutions that align with business objectives.
Assess the feasibility, cost, and impact of proposed solutions, considering factors such as scalability, security, and usability.
Lead or participate in the implementation of new systems or system enhancements.
Work closely with development teams to ensure successful deployment, configuration, and integration of solutions.
Develop and execute test plans to validate system functionality, performance, and reliability.
Troubleshoot issues and collaborate with developers to resolve defects in a timely manner.
Create comprehensive documentation including system requirements, design specifications, user manuals, and training materials.
Ensure documentation is kept up-to-date and accessible to relevant stakeholders.
Provide training and support to end-users to facilitate smooth adoption of new systems.
Act as a subject matter expert and assist with troubleshooting and resolving user queries or issues.
Stay abreast of emerging technologies, industry trends, and best practices in system analysis and design.
Proactively identify opportunities for process improvement and optimization.
Work with DBA and project team on software patch and release planning.
Other duties as assigned.