Applications Analyst-Senior

IU Health • Indianapolis, IN

6d • Onsite

About The Position

Configures, installs, maintains and upgrades hospital information systems hardware and software under limited supervision. Administers and maintains security of operating systems. Provides operational support for the organization's information systems, peripheral equipment, and clinical applications. Provides onsite support to the organization's internal users of computer applications and hardware. Solves complex problems; takes a new perspective using existing solutions.

Requirements

• Bachelor's degree preferred or equivalent experience.
• 5-7 years of experience required.
• Requires knowledge of multi-application and system interdependencies.

Nice To Haves

• Prefers experience with databases or clinical applications.

Responsibilities

• Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
• Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.
• Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Mitigates unintended consequences through careful analysis and observation of business practices.
• Leverages curiosity and insights to explore rationale behind decision-making. Connect pieces of information from various sources to improve problem solving capabilities and recommendations. Actively distinguishes questions, problems, and conflict. Combines existing knowledge and on-the-job experiences to ensure best practices are being implemented in day-to-day work.
• Addresses problems directly and implements objectives effectively. Produces on time high-quality work deliverables. Able to apply basic project management principles, and ensure standard of work is place and reflects leading best practices.
• Identifies short and long term customer needs and ensures the effective delivery of high quality and value added solutions, products, and services that meet or exceed customer expectations.
• Exhibits sound professional judgment and diplomacy in handling unexpected problems and frequent interruptions that require immediate action or attention.
• Thoroughly analyzes problems and opportunities, and their impact on the business. Considers all fact-based and stakeholder information in order to evaluate alternatives and make judgment-rich decisions. Probes symptoms to determine the underlying causes of problems and then integrates information from a variety of sources to arrive at optimal solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree