Applications Analyst III

Communications & Power IndustriesPlano, TX

About The Position

The Application Analyst II partners with business stakeholders to optimize and support enterprise applications across CRM, ERP, and engineering systems. This role owns day-to-day application support for Salesforce and SolidWorks environments while also supporting underlying SQL Server databases and light server maintenance activities. The position requires a strong systems mindset and the ability to troubleshoot across application, database, and integration layers within a manufacturing environment. This role will serve as a key technical liaison between business users and IT, ensuring application reliability, data integrity, and system availability.

Requirements

  • Must be a U.S. Citizen.
  • 7-10+ years of experience in an Application Analyst, Systems Analyst, or equivalent technical role supporting enterprise applications.
  • Deep hands on experience with Salesforce or similar CRM ecosystems, including system administration, configuration, automation, and release management.
  • Experience supporting SolidWorks or engineering systems within a manufacturing environment.
  • Strong knowledge of SQL Server, data structures, database security, and performance optimization concepts.
  • Demonstrated expertise with system integrations, APIs, and cross platform data workflows.
  • Experience managing servers, application life cycles, and coordinating infrastructure aligned support activities.
  • Proven track record leading application or technology projects from initiation through deployment.
  • Strong ability to translate complex business processes into scalable technical solutions.
  • Excellent communication skills with the ability to influence, lead discussions, and guide technical decisions.
  • Demonstrated ability to mentor team members and contribute to building a high performance application support organization.

Nice To Haves

  • Experience with SolidWorks PDM, PLM platforms, or engineering data management.
  • Experience supporting ERP platforms such as JD Edwards.
  • Exposure to database administration or server infrastructure operations.
  • Background in a manufacturing or engineering-driven environment.
  • Experience leading modernization, migration, or digital transformation initiatives.

Responsibilities

  • Serve as the lead technical owner for Salesforce, SolidWorks, Experlogix and Autotime as well as associated enterprise systems, ensuring stability, scalability, and strategic alignment with business needs.
  • Lead cross functional application projects, including requirements definition, solution design, resource coordination, and delivery oversight.
  • Own the design and governance of integrations and data flows across Salesforce, SolidWorks, ERP, SQL Server, and other business platforms.
  • Partner with business leaders to translate strategic priorities into technical roadmaps, process improvements, and long term system architecture recommendations.
  • Manage SQL Server environments at a higher level, including performance tuning guidance, advanced query optimization, security alignment, and coordination of major maintenance cycles with database teams.
  • Oversee database management practices such as backup strategies, restoration testing, index tuning, and broader data reliability policies.
  • Provide oversight of server and infrastructure components that support application ecosystems, including service uptime monitoring, patching coordination, and capacity planning in partnership with infrastructure teams.
  • Lead data management initiatives including data governance, migration strategy development, quality stewardship, and continuous improvement of data lifecycle processes.
  • Drive end to end testing strategy, including test plan creation, regression oversight, and validation of complex releases across integrated systems.
  • Deliver advanced user enablement, including creating training frameworks, mentoring super users, and ensuring adoption of new system capabilities.
  • Produce and maintain high quality technical and functional documentation, architecture diagrams, and operational standards.
  • Mentor junior analysts, provide peer review of technical work, and help shape team best practices and standards.
  • Proactively identify, design, and lead initiatives that improve system reliability, automation opportunities, operational efficiency, and enterprise application maturity.

Benefits

  • attractive compensation package with competitive salaries
  • comprehensive benefits
  • health and wellness programs
  • career development
  • generous retirement savings plan with company match
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