Applications Analyst III

Communications & Power Industries (CPI)Plano, TX

About The Position

The Application Analyst II partners with business stakeholders to optimize and support enterprise applications across CRM, ERP, and engineering systems. This role owns day-to-day application support for Salesforce and SolidWorks environments while also supporting underlying SQL Server databases and light server maintenance activities. The position requires a strong systems mindset and the ability to troubleshoot across application, database, and integration layers within a manufacturing environment. This role will serve as a key technical liaison between business users and IT, ensuring application reliability, data integrity, and system availability.

Requirements

  • Must be a U.S. Citizen.
  • 7-10+ years of experience in an Application Analyst, Systems Analyst, or equivalent technical role supporting enterprise applications.
  • Deep hands on experience with Salesforce or similar CRM ecosystems, including system administration, configuration, automation, and release management.
  • Experience supporting SolidWorks or engineering systems within a manufacturing environment.
  • Strong knowledge of SQL Server, data structures, database security, and performance optimization concepts.
  • Demonstrated expertise with system integrations, APIs, and cross platform data workflows.
  • Experience managing servers, application life cycles, and coordinating infrastructure aligned support activities.
  • Proven track record leading application or technology projects from initiation through deployment.
  • Strong ability to translate complex business processes into scalable technical solutions.
  • Excellent communication skills with the ability to influence, lead discussions, and guide technical decisions.
  • Demonstrated ability to mentor team members and contribute to building a high performance application support organization.

Nice To Haves

  • Experience with SolidWorks PDM, PLM platforms, or engineering data management.
  • Experience supporting ERP platforms such as JD Edwards.
  • Exposure to database administration or server infrastructure operations.
  • Background in a manufacturing or engineering‑driven environment.
  • Experience leading modernization, migration, or digital transformation initiatives.

Responsibilities

  • Serve as the lead technical owner for Salesforce, SolidWorks, Experlogix and Autotime as well as associated enterprise systems, ensuring stability, scalability, and strategic alignment with business needs.
  • Lead cross functional application projects, including requirements definition, solution design, resource coordination, and delivery oversight.
  • Own the design and governance of integrations and data flows across Salesforce, SolidWorks, ERP, SQL Server, and other business platforms.
  • Partner with business leaders to translate strategic priorities into technical roadmaps, process improvements, and long term system architecture recommendations.
  • Manage SQL Server environments at a higher level, including performance tuning guidance, advanced query optimization, security alignment, and coordination of major maintenance cycles with database teams.
  • Oversee database management practices such as backup strategies, restoration testing, index tuning, and broader data reliability policies.
  • Provide oversight of server and infrastructure components that support application ecosystems, including service uptime monitoring, patching coordination, and capacity planning in partnership with infrastructure teams.
  • Lead data management initiatives including data governance, migration strategy development, quality stewardship, and continuous improvement of data lifecycle processes.
  • Drive end to end testing strategy, including test plan creation, regression oversight, and validation of complex releases across integrated systems.
  • Deliver advanced user enablement, including creating training frameworks, mentoring super users, and ensuring adoption of new system capabilities.
  • Produce and maintain high quality technical and functional documentation, architecture diagrams, and operational standards.
  • Mentor junior analysts, provide peer review of technical work, and help shape team best practices and standards.
  • Proactively identify, design, and lead initiatives that improve system reliability, automation opportunities, operational efficiency, and enterprise application maturity.

Benefits

  • attractive compensation package
  • competitive salaries
  • comprehensive benefits
  • health and wellness programs
  • career development
  • generous retirement savings plan with company match
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