Applications Analyst II

Cooper University Hospital•Camden, NJ

18h•$36 - $59

About The Position

Responsible for enhancing, supporting, and maintaining applications. Coordinates the analysis and development of new functionality. Builds, tests, and implements new functionality, maintenance changes, and fixes. Reviews and completes scheduled vendor releases and system upgrades. Analyzes, diagnoses, and implements system and process changes. Ensures system changes follow change management procedures and protocols. Acts as application SME when assigned to project teams. Works with cross functional teams on system functionality and configuration of new tools. Create and maintain test scripts. Develops, plans, and executes testing for supported applications. Consistently meets project deadlines and goes the extra mile to ensure dates are met. Troubleshoots and researches issues impacting systems. Implement new systems, enhance and/or upgrade existing systems, system optimization, new feature/function implementation. Acts as the application subject matter expert (SME) when assigned to project teams. Ensure system changes follow change management procedures and protocols. Works with cross functional teams and stakeholders by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Supports both mentoring and cross training across application teams. Consistently meets project deadlines and goes the extra mile to ensure dates are met. Provides on-call support 24/7, monitor queues, event logs, brokers, interfaces with external systems, and performs maintenance as required and create reports as needed. Develop, plan, execute, and maintain test scripts for new installations, projects, and/or system updates. Maintain documentation, service desk routing, and education all application enhancements and procedures to all key stakeholders.

Requirements

3-5 years Required
3-5 year relevant clinical, certification, and/or technical experience will be considered for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary
High School Diploma Required
Application specific certification/proficiency within 90 days of hire if applicable
Excellent written and verbal communication.
Ability to effectively translate IT terminology and processes with key stakeholders.

Nice To Haves

Inpatient/surgical services experience highly preferred
Bachelor's Degree - Business, Data Analytics, Information Technology/Systems, Healthcare Preferred.
RN, PT, OT, MA, LPN.
Healthcare experience in hospital, medical practice, or health system

Responsibilities

Enhancing, supporting, and maintaining applications.
Coordinating the analysis and development of new functionality.
Building, testing, and implementing new functionality, maintenance changes, and fixes.
Reviewing and completing scheduled vendor releases and system upgrades.
Analyzing, diagnosing, and implementing system and process changes.
Ensuring system changes follow change management procedures and protocols.
Acting as application SME when assigned to project teams.
Working with cross-functional teams on system functionality and configuration of new tools.
Creating and maintaining test scripts.
Developing, planning, and executing testing for supported applications.
Consistently meeting project deadlines and going the extra mile to ensure dates are met.
Troubleshooting and researching issues impacting systems.
Implementing new systems, enhancing and/or upgrading existing systems, system optimization, new feature/function implementation.
Providing on-call support 24/7, monitoring queues, event logs, brokers, interfaces with external systems, and performing maintenance as required and creating reports as needed.
Maintaining documentation, service desk routing, and educating all application enhancements and procedures to all key stakeholders.