Application Trainer

Brainlab•Houston, TX

3h•$90,000 - $100,000•Onsite

About The Position

The Radiotherapy On-Site Application Trainer will be responsible for training and supporting core products in the areas of IGRT and SGRT. The customer call points for the product portfolio primarily focus on Radiation Oncologists, Medical Physicists, Radiation Therapists, Dosimetrists and Administrators. This role involves conducting on-site customer and classroom-based trainings, providing guidance during patient treatments, delivering On-Site Applications Training (OAT) Courses, and ensuring a professional level of training. The trainer will also be responsible for providing necessary documentation, assessing customer training needs, maintaining certification, continuously improving knowledge of Brainlab Products and clinical workflows, growing the Education business, building customer satisfaction, serving as a product knowledge resource, supporting the Instructional Design team, improving education procedures, and communicating courteously with all stakeholders.

Requirements

Bachelor’s Degree or higher preferably in Radiation Therapy, Medical Dosimetry, Medical Physics, Biomedical Engineering, or equivalent.
3-5 years of clinical experience in the field of Radiation Therapy preferred.
Technical training/education experience in a professional or academic environment, 2-3 years preferred.
Excellent organization and time management skills, and the ability to manage many work streams simultaneously.
Excellent written and oral communication skills.
High comfort level with software and technology in general.
Strong sense of professionalism, with the confidence to deal with people of all levels.
Works well in a team environment and individually.
Works with minimal supervision amidst ever changing priorities and demanding deadlines.
Committed to quality, with excellent attention to detail.
Maintains corporate confidentiality.
Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Willingness to travel frequently (50% - 75%+).

Responsibilities

Conduct on-site customer and classroom-based trainings on the use of radiotherapy products specifically ExacTrac Dynamic and ExacTrac Surface.
Provide on-site guidance and assistance to radiation therapists, physicians and medical physicists during patient treatments.
Deliver On-Site Applications Training (OAT) Courses.
Deliver a professional level of training to each customer.
Provide all of the necessary documents to the customer for Brainlab applications.
Provide detailed assessment of customer’s initial and ongoing training needs and propose solutions to address the defined needs.
Maintain certification level for specific course delivery.
Continuous improvement of the knowledge regarding BL Products and the Clinical workflows.
Grow the Brainlab Education business and build the customer satisfaction toward the level of training provided by Brainlab.
Serve as product knowledge resource for respective applications.
Support the Instructional Design team with curriculum design of course materials.
Continuously improve Brainlab education procedures thereby increasing efficiency.
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees.
Set a professional example within the company.
Conduct on-site (in hospital) training to radiation therapists, physicians and medical physicists.
Support the customer in the use of the Brainlab Radiotherapy/Radiosurgery devices during Case Coverages.
Investigate and respond to field customer questions/requests.
Routinely review the content of customer training courses, and provide revisions with customer feedback.
Provide support for meetings and trade shows upon request.
Maintain effective communication with customers to understand problems and adequately troubleshoot issues.
Actively maintain all customer training documentation.