Application Trainer I - Req# 616

COCC•Southington, CT

1d•$68,500 - $92,700•Hybrid

About The Position

COCC is seeking a Training Specialist to develop and deliver engaging training programs for internal staff and financial institution clients. This is an excellent opportunity for someone with banking experience who enjoys presenting, educating, and translating technical concepts into user friendly training content.

Requirements

Bachelor’s degree or equivalent work experience; banking experience required
At least one year of experience designing and delivering creative training programs
Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures
Strong verbal and written communication skills
Excellent customer service and presentation skills
Ability to demonstrate and explain concepts, procedures, and tasks to others
Ability to analyze information and formulate recommendations
Proficiency with system applications
Ability to work with confidential customer and corporate information
Ability to travel to client locations; this role can be up to 50-75% travel

Nice To Haves

Experience with COCC Insight System or FISERV Platform (OSI) highly preferred

Responsibilities

Develop and deliver training programs with supporting documentation and materials
Provide onsite training programs for clients and assist clients in creating training programs for their staff
Research and utilize training delivery tools and presentation technologies
Create and maintain procedures, processes, and system manuals
Translate technical concepts into user friendly training materials
Learn new system features, upgrades, and product releases
Build product knowledge and cross train in other applications
Perform customer acceptance testing on new software releases
Build and maintain testing environments and process transaction test sets

Benefits

Hybrid schedules and ample paid time off supporting work/life balance and flexibility
Customized training and onboarding to support you in your first year at COCC
Robust employee development programs aligned with career pathing objectives
Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
Generous PTO, benefits, and competitive compensation
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition reimbursement
One on one career coaching
DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
Financial planning assistance with certified professionals
Peer recognition programs