Application Technician

ThreatLockerOrlando, FL
Onsite

About The Position

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. ThreatLocker’s Application Technicians are responsible for, but not limited to: Updating and maintaining applications within client environments, Building test environments, Diagnosing and troubleshooting issues, and Hardware support. Other duties as identified and assigned. The role will be based in Orlando, FL and is an in-office position. ThreatLocker provides 24/7 support to our global clientele. Therefore, our AppTeam is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

Requirements

  • THIS IS AN ENTRY LEVEL ROLE. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you!
  • Basic knowledge and experience with computer programming and operating systems
  • Excellent verbal and written communication

Nice To Haves

  • Cybersecurity certificates (CompTIA, Security+ , Network +)
  • Knowledge and experience in macOS 12.x and higher
  • Knowledge and experience with Red Hat Enterprise Linux

Responsibilities

  • Updating and maintaining applications within client environments
  • Building test environments
  • Diagnosing and troubleshooting issues
  • Hardware support
  • Other duties as identified and assigned
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