Application Support Specialist

NexivaTroy, MI
$50Onsite

About The Position

Our client is looking for an Application Support Specialist to provide end user PC, software, and courtroom Audio Visual support and troubleshooting for staff and users.

Requirements

  • Ability to LEARN the Agency's application, and other Court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems.
  • 2-4 years of experience in the following:
  • Experience providing end user PC support to users.
  • Experience providing software support to users.
  • Experience troubleshooting systems
  • Experience with Zoom
  • Experience with Adobe Acrobat
  • Experience with MS Office
  • Experience troubleshooting court Audio Video broadcast/recording technology such as JAVS, BIS
  • Experience with Document Management Systems, such as Courts MiFile solution
  • Knowledge of SharePoint

Responsibilities

  • Respond to and resolve technical issues for staff
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