Application Specialist Advisor

Fiserv•Berkeley Heights, NJ

5d•Onsite

About The Position

As a Technical Business Analyst Advisor, you will lead requirements discovery and documentation for complex software initiatives that support client implementations, product enhancements, and new product launches. You will work closely with clients, product management, engineering, quality assurance, and solution teams to translate business needs into clear functional requirements, user interface wireframes, and delivery-ready backlog items. Your work helps teams align scope, improve execution, and deliver solutions that meet client and business objectives.

Requirements

4+ years of experience in business analysis, systems analysis, or technical business analysis for large, complex software solutions.
1+ years of experience gathering, documenting, and validating business and functional requirements across the software development life cycle with the Optis platform
4+ years of experience working with Agile methodologies and managing user stories, defects, and sprint activities in JIRA.
Experience with web-based and middleware technologies, including Java 2 Platform, Enterprise Edition (J2EE), Extensible Markup Language (XML), JavaScript Object Notation (JSON), or similar technologies.
Experience creating functional documentation, process flows, wireframes, acceptance criteria, and user acceptance testing artifacts using Microsoft Office tools, including Word, Excel, PowerPoint, and Visio.
Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience.
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting clients in financial services environments, including banks or credit unions.
Experience serving in ScrumMaster responsibilities within Agile software development teams.
Experience supporting technology modernization or cloud adoption initiatives.
Experience managing multiple concurrent projects across multiple software products.

Responsibilities

Lead requirements gathering sessions with clients and internal stakeholders to define business needs, use cases, process flows, and application scope for complex software initiatives.
Translate business and technical requirements into functional specifications, design documentation, wireframes, acceptance criteria, and supporting implementation artifacts.
Partner with Solutions Consultants, Solutions Architects, developers, quality assurance teams, and product managers to refine requirements, estimate effort, and support proposal and scoping activities.
Create and maintain product backlog items in JIRA, including user stories, defects, enhancements, priorities, and requirement updates across Agile delivery cycles.
Support Agile ceremonies such as stand-up meetings, sprint planning, sprint reviews, retrospectives, and cross-functional collaboration to drive clear delivery outcomes.
Analyze client-reported issues, support root cause analysis, document defect requirements, and assist with functional testing and user acceptance testing.
Develop reference documentation, user guides, help content, and other collateral to support product adoption, feature releases, and operational readiness.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.