Sales Engineer

Headwall Photonics Inc.•Marlborough, MA

44d•Onsite

About The Position

Holographix LLC is seeking an Application / Sales Engineer to support the growth of our custom optical component and photonics solutions business. This role combines technical application support with commercial account management, working closely with customers and internal teams to develop and deliver advanced optical solutions. Holographix customers are leading innovators in aerospace and defense, life sciences, semiconductor, telecommunications, and machine vision fields. Holographix designs and manufactures custom replicated optical components and assemblies, including diffraction gratings, microlens arrays, optical diffusers, beam shaping optics, and spectrograph modules used in spectroscopy. The successful candidate will manage existing customer accounts, support development projects, and help identify new opportunities where Holographix optical technologies can add value to customer systems. The position is based in Marlborough, Massachusetts, with periodic travel to customer sites and trade shows. This position offers the opportunity to work closely with customers developing advanced optical systems across a wide range of high-technology industries. The role requires both technical understanding and commercial awareness, supporting projects from early concept through production.

Requirements

BS or MS in Optical Engineering, Physics, Electrical Engineering, Mechanical Engineering, Photonics or a related technical discipline.
Approximately 2 to 5 years of experience in a technical sales, applications engineering, or optical engineering role.
Experience working with OEM customers, instrumentation companies, or photonics products is preferred.
Knowledge or experience in Micro / Nano optics.
Knowledge or experience in Spectroscopy or spectrometer systems.
Knowledge or experience in Optical system integration or photonic instrumentation.
Knowledge or experience in Optical manufacturing or replication processes.
Strong written and verbal communication skills for customer interaction.
Ability to learn complex optical technologies and manufacturing processes.
Organized, proactive approach to managing multiple projects and customer relationships.
Curiosity, analytical thinking, and strong problem-solving ability.
Ability to work effectively in a collaborative engineering and sales environment.

Responsibilities

Provide technical application support for customers integrating Holographix optical components into their systems.
Work with customers to understand system requirements and recommend appropriate optical solutions.
Assist with the design and specification of custom diffractive optics, microlens arrays, optical diffusers, and replicated micro-optics.
Communicate technical information clearly to both customers and internal stakeholders.
Manage assigned customer accounts and maintain strong relationships with key technical and commercial contacts.
Identify opportunities to expand business within existing accounts and develop new opportunities in relevant OEM markets.
Follow up on customer inquiries and technical leads to develop qualified opportunities.
Coordinate with engineering and manufacturing teams to support successful project execution and customer satisfaction.
Prepare quotations and respond to RFQs for custom optical components and assemblies.
Work with internal teams to define technical specifications and delivery schedules.
Support project tracking and ensure clear communication between customers and internal teams throughout development.
Maintain accurate records of customer interactions, leads, and opportunities in the company CRM system.
Participate in trade shows, conferences, and industry events related to photonics and optical engineering.
Contribute to technical presentations, customer demonstrations, and application discussions when needed.
May also perform other duties and responsibilities as assigned to support the needs of the business.