Sales Engineer

AfreshSan Francisco, CA
$109,000 - $147,000Remote

About The Position

Afresh, the AI platform for grocery, began by tackling the most complex problem in the industry: fresh, and has evolved into the core AI platform for grocers. By leveraging proprietary AI designed for high-volatility environments, we empower partners like Albertsons, Meijer, and Wakefern to drive smarter decisions across their entire enterprise. Following record-breaking 70% revenue growth in 2025, we have scaled to 6 enterprise-grade solutions, with solutions live in over 10% of the U.S. grocery market. Our platform now orchestrates billions of decisions from the store floor to the distribution center and prevented over 200 million pounds of food waste last year alone. If you're looking for a role where your work directly translates into massive scale and social good, and you want to be part of the team that defines how the world eats, there is no better time to join us. We are hiring an additional member of Afresh’s Sales Engineering team to help up-level our sales process and execution, evangelize the differentiation and effectiveness of our new approach to managing the fresh supply chain, and drive the adoption of our growing product set. Afresh’s Sales Engineering team partners closely with our Sales and Account Management team, and collaborates cross-functionally with Operations, Product, Engineering, and Marketing. Our vision and expectation is that this individual will help build out the resources, processes, and documentation for our growing Sales Engineering team.

Requirements

  • 3+ years of Sales Engineer experience, preferably working with Grocery or AI/ML-related products
  • 5+ years of experience in a customer-facing role
  • Experience managing end-to-end technical validation or POC process(es) of a technically complex SaaS product
  • Demonstrated record of effectively collaborating with key stakeholders such as Account Managers and cross-functional leaders/teammates
  • A true self-starter who is also comfortable dealing with ambiguity in a start-up environment where context changes rapidly
  • Passion to solve unique, world-changing problems and be willing to go above and beyond to solve these problems
  • Willingness to travel to work with prospective customers onsite, up to 30% travel

Nice To Haves

  • Experience with data architecture and ETL
  • Consistently worked on strategic deals with companies with 10k+ employees or $500k+ ACV opportunities

Responsibilities

  • Work directly with prospects and customers to credibly communicate product differentiation, value, and technical functionality
  • Lead operational and technical discovery to understand our customers’ business and map their needs to the Afresh solution
  • Collaborate closely with Sales Directors and Account Managers on deal strategy, risks, and opportunities
  • Consistently collate, deliver, and discuss product feedback from the field to our Product and Engineering teams
  • Collaborate with Product Marketing to support new messaging/positioning and launch new products and enablement resources
  • Maintain a deep understanding of competitive and complementary technologies and vendors, and how to position Afresh in relation to them
  • Be a technical expert on all aspects of Afresh
  • Document learnings extensively to engage and educate others

Benefits

  • Cash base salary band in USD: $109,000 - 147,000
  • This position is a 70/30 split.
  • This position is not eligible for immigration sponsorship.
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