Application Portfolio Support Intern (Summer 2027)
About The Position
The Enterprise Services Application team is seeking a motivated intern to support ongoing Application Transformation and Modernization initiatives. The program focuses on improving the quality, accuracy, and completeness of application data; enhancing lifecycle visibility; and supporting enterprise-wide modernization efforts. The position is hybrid, with regular work both onsite and offsite; the onsite ratio is determined in partnership with the leader. The intern will assist with application inventory data collection, validation, and cleansing; maintain the application inventory source of truth in ServiceNow; document processes and data quality issues; participate in Agile working sessions; and help create basic data visualizations, including Power BI visuals. The internship provides exposure to enterprise IT governance, application lifecycle management, Agile collaboration, and the use of dashboards and reports for decision-making. Applicants must be pursuing a college degree in a relevant technical discipline throughout the internship and have experience with Microsoft Office tools. The role requires a U.S. Person. No security clearance is required.
Requirements
- Currently pursuing a college degree in Computer Science, Information Technology, Data Analytics, Business Information Systems, or a related technical discipline through the duration of the internship.
- Experience with Microsoft Office tools, including Excel, PowerPoint, and Outlook.
- Must be a U.S. Person.
Nice To Haves
- Experience using analysis tools such as Excel functions, Power BI, Tableau, or similar software.
- Familiarity with ServiceNow or comparable platform technologies.
- Basic understanding of Agile methodologies and related concepts.
- Experience with cloud technologies, including Azure or AWS.
- Hands-on experience with basic data manipulation, including Excel formulas or programming languages such as Python.
- Ability to document processes clearly and effectively summarize findings.
Responsibilities
- Assist with collecting, validating, and cleansing application inventory data used for transformation planning, reporting, and governance.
- Collaborate with team members to update and maintain the application inventory source of truth in ServiceNow in support of company-wide OneRTX objectives.
- Document processes, findings, and data quality issues to support long-term governance practices.
- Participate in Agile ceremonies and working sessions related to App Pulse data enhancements and workflow improvements.
- Assist with creating simple data visualizations or summaries to communicate trends or insights, including basic Power BI visuals.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage; payments are not guaranteed.
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What This Job Offers
Career Level
Intern
