Application Manager

Great American Insurance Company•Cincinnati, OH

6d•Hybrid

About The Position

The Application Manager oversees Application Engineering team operations and strategic planning, ensuring application initiatives align with organizational goals. The role oversees the design, development, and deployment of software applications and systems that support business and insurance processes, and drives implementation of features based on business requirements while maintaining a seamless user experience and integration with existing systems. The manager works collaboratively with business analysts, project managers, and other stakeholders to translate business needs into technical requirements and provide project updates. The position promotes adoption of technology best practices, guides and mentors team members, and may oversee assessment and procurement of technology solutions. The role also contributes to strategies, performance targets, and policies; improves application-service efficiency and quality; provides expert technical and business consultation; and manages staff performance, development, budgets, and team targets. This is a hybrid role combining in-office and remote work, with an expected meaningful on-site presence. The position is within Property & Casualty IT Services at Great American Insurance Group. It is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

Bachelor’s degree in information technology, computer science, software engineering, or a related field.
Generally, 10 or more years of experience in software development and/or application development.
At least 5 years of leadership experience.
Typically manages two or more direct reports.
Expert proficiency in multiple programming languages, cloud platforms, and modern development frameworks.
Expert analytical and problem-solving skills, including troubleshooting highly complex software issues.
Expert understanding of machine learning concepts and their software engineering implications.
Must be authorized to work in the United States without current or future employment visa sponsorship.

Responsibilities

Oversee Application Engineering team operations, workflow efficiency, and productivity.
Oversee strategic planning and execution to align application engineering initiatives with organizational goals.
Oversee the design, development, and deployment of applications and systems supporting business and insurance processes.
Drive implementation of features and functionality based on business requirements, ensuring user experience and integration with existing systems.
Collaborate with business analysts, project managers, and other stakeholders to translate business needs into technical requirements and provide project updates.
Oversee adoption and integration of technology best practices to improve operational performance, scalability, and resilience.
Provide strategic mentorship and guidance to team members and foster continuous improvement.
Evaluate, adopt, and implement industry-leading practices and technological advancements.
May oversee assessment and procurement of technology solutions that meet business requirements.
Contribute to strategies, performance targets, and policies and procedures.
Collaborate with management to understand workforce needs and position the organization as a preferred employer.
Identify and implement process improvements to enhance application-service efficiency and quality.
Provide expert consultation on business and technology operations and ensure scalable architectural solutions align with business objectives.
Manage staff performance and coaching, including talent selection, development, and performance-management decisions.
Plan for and ensure the team meets budget and performance targets.
Perform other duties as assigned.