Application Manager

Great American Insurance Group•Cincinnati, OH
•Hybrid

About The Position

Great American Insurance Group is hiring an Application Manager in Property & Casualty IT Services. The role oversees Application Engineering team operations and strategic planning, aligning application initiatives with organizational goals. It directs the design, development, and deployment of applications and systems that support business and insurance processes, and oversees implementation of business-driven features and integration with existing systems. The Application Manager works with business analysts, project managers, and other stakeholders to translate business needs into technical requirements and communicate project progress. The role promotes adoption of technology and engineering best practices, mentors team members, and evaluates potential technology solutions. It also contributes to strategies, performance targets, and policies; improves application-service efficiency and quality; provides expert technical and business-technology consultation; ensures scalable architecture; and manages staff performance, development, budgets, and team targets. This is a hybrid role combining in-office and remote work, with a meaningful on-site presence expected. The position is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

  • Bachelor’s degree in information technology, computer science, software engineering, or a related field.
  • Generally, 10 or more years of experience in software development and/or application development.
  • At least 5 years of leadership experience.
  • Typically manages two or more direct reports.
  • Expert proficiency in multiple programming languages, cloud platforms, and modern development frameworks.
  • Expert analytical and problem-solving skills, including troubleshooting highly complex software issues.
  • Expert understanding of machine learning concepts and their software engineering implications.
  • Applicants must be authorized to work in the United States without current or future employment visa sponsorship.

Responsibilities

  • Oversee Application Engineering team operations, workflow efficiency, and productivity.
  • Lead strategic planning and execution for application engineering initiatives aligned with organizational goals.
  • Oversee the design, development, and deployment of applications and systems supporting business and insurance processes.
  • Oversee implementation of new features and functionality based on business requirements, ensuring a good user experience and integration with existing systems.
  • Collaborate with business analysts, project managers, and stakeholders to understand business needs and translate them into technical requirements; provide regular project updates.
  • Oversee adoption and integration of technology best practices to improve performance, scalability, and resilience.
  • Mentor and guide team members, promoting best practices and continuous improvement.
  • Evaluate and implement industry best practices and technological advancements.
  • May oversee assessment and procurement of technology solutions that meet business requirements.
  • Contribute to strategies, performance targets, and policies and procedures.
  • Identify and implement process improvements to enhance application-service efficiency and quality.
  • Provide expert consultation on business and technology operations and ensure scalable architectural solutions aligned with business objectives.
  • Manage staff performance and coaching, and make talent selection, development, and performance-management decisions.
  • Plan for and ensure the team meets budget and performance targets.
  • Perform other duties as assigned.

Benefits

  • Full-time employees: medical, dental, and vision coverage; wellness plans; parental leave; adoption assistance; tuition reimbursement; paid time off; paid holidays; 401(k) with company match; employee stock purchase plan; commuter benefits.
  • Eligible part-time employees: paid time off, paid holidays, 401(k) with company match, employee stock purchase plan, and commuter benefits.
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