Application Management & DevOps Lead

Shree Narayani Networking Solutions•Charlotte, NC

About The Position

The Application Management & DevOps Lead will lead the execution and governance of Application Engineering Services (AES) Application Management & DevOps deliverables for more than 30 application teams within Global Financial Crimes Technology (GFCT). The role oversees technology risk remediation, including tracking and delivery of RISE deliverables such as Service ID Management, Certificate Management, surveys, attestations, Disaster Recovery, Business Continuity Planning, and Capacity Planning. The Lead collaborates with application, infrastructure, DevEX, and control teams to deliver operational, engineering, risk, and compliance objectives. They drive the transition, centralization, and standardization of CI/CD, release management, and deployment activities into the AES operating model, and lead adoption and onboarding of SDLC tools and enterprise engineering platforms, including migration from XL Release to Harness and use of tools such as Jenkins and Ansible. The position provides oversight for CI/CD operations, deployment governance, release readiness, and resolution of pipeline, configuration, and tooling issues. It also advances automation and continuous improvement, maintains the in-house Application Management Dashboard for operational reporting and governance, and ensures visibility into operational health, engineering maturity, and risk management across the application portfolio. The Lead supports AES transformation by establishing scalable DevOps processes and best practices, coordinating cross-functional initiatives, and fostering operational excellence, strategic planning, and results orientation.

Requirements

  • 7–10 years of experience in technology delivery, application management, DevOps, engineering operations, or technology risk management in large organizations.
  • Strong experience with CI/CD, Jenkins, Ansible, XL Release/Harness, and application governance.
  • Familiarity with RISE, Continuous Monitoring, Jira, SDLC, and technology governance.
  • Proven ability to manage large application portfolios and lead cross-functional initiatives.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Experience with distributed, middleware, database, and enterprise technology stacks.
  • Hands-on experience with automation, process improvement, and operational governance.

Nice To Haves

  • Bachelor's degree in Computer Science, IT, Engineering, or a related field.
  • Experience leading technology transformation or modernization programs.
  • Background in financial services or highly regulated environments.

Responsibilities

  • Lead execution and governance of AES Application Management & DevOps deliverables for 30+ GFCT application teams.
  • Oversee technology risk remediation and track and deliver RISE deliverables, including Service ID Management, Certificate Management, surveys, attestations, Disaster Recovery, Business Continuity Planning, and Capacity Planning.
  • Collaborate with application, infrastructure, DevEX, and control teams to deliver operational, engineering, risk, and compliance objectives.
  • Drive transition, centralization, and standardization of CI/CD, release management, and deployment activities into the AES operating model.
  • Lead adoption and onboarding of SDLC tools and enterprise engineering platforms, including migration from XL Release to Harness.
  • Spearhead automation and continuous improvement to enhance engineering efficiency, strengthen operational controls, reduce manual effort, and improve developer experience.
  • Provide leadership and oversight for CI/CD operations, deployment governance, release readiness, and resolution of pipeline, configuration, and tooling issues.
  • Maintain and enhance the in-house Application Management Dashboard for operational reporting, governance, performance metrics, and alignment with AES requirements.
  • Ensure end-to-end visibility into operational health, engineering maturity, and risk management across the application portfolio.
  • Establish consistent, scalable DevOps processes and best practices across diverse technology stacks to support AES transformation.
  • Coordinate and lead cross-functional initiatives with stakeholders and technology teams.
  • Foster operational excellence, strategic planning, and results orientation.
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