Application Infrastructure Patch Management Analyst

Cynet Systems • Jacksonville, FL

1d

About The Position

This role involves executing patching activities for middleware and application platforms, ensuring system health, and coordinating with various teams to maintain application stability and security. The analyst will be responsible for applying patches, performing pre- and post-patch validation, and managing ITSM tickets related to patching processes. This position requires attention to detail, strong coordination skills, and the ability to work within defined maintenance windows, including potential on-call duties.

Requirements

• Basic knowledge of application server platforms: Apache Tomcat, JBoss/WildFly, IIS.
• Familiarity with Linux/Windows OS commands for service management (systemctl, net start/stop).
• Understanding of log files and how to identify errors in application/server logs.
• Basic knowledge of Java runtime environments and version management.
• Awareness of database platforms (Oracle, MS SQL, MySQL) – read-only access to check patch status.
• Familiarity with ITSM tools: ServiceNow, Remedy, or similar.
• Basic understanding of backup and snapshot procedures before patching.
• Detail-oriented – follows multi-step patching checklists without errors.
• Good co-ordination skills to liaise with application and database teams.
• Ability to work in shifts or on-call for maintenance windows.
• Clear escalation discipline – knows when to engage L2.

Nice To Haves

• Oracle Certified Associate (OCA) – Java SE or Database.
• CompTIA Server+.
• ITIL 4 Foundation.

Responsibilities

• Execute patching activities for middleware and application platforms (Apache Tomcat, JBoss/WildFly, WebLogic, IIS, WebSphere) as per approved change records.
• Perform pre-patch checks: service health, backup verification, log baseline, and dependency mapping.
• Apply patches/updates following vendor-provided runbooks and team SOPs; capture execution logs.
• Validate application functionality post-patching through smoke tests and log review.
• Co-ordinate with application owners to schedule patching within agreed maintenance windows.
• Track patch status and update ITSM tickets accurately; maintain patch records in CMDB.
• Monitor vendor security bulletins and flag relevant advisories to L2.
• Escalate application failures, patch compatibility issues, or service degradation to L2.
• Assist in generating application patch compliance reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed