Application Engineering Lab Technician

Henkel • Bay Point, CA

2d

About The Position

The Application Engineering Lab Technician supports Henkel’s Adhesive Technologies business by operating and maintaining laboratory equipment, performing testing, documenting lab activities, and supporting technical requests and projects. The role communicates results to internal teams and prepares customer-ready reports. It also supports product-performance complaint investigations, maintains equipment calibration and safety compliance, and helps train employees and customers on products and applications.

Requirements

• Bachelor’s degree or equivalent, preferably in the sciences.
• Ability to diligently read, understand, and follow written procedures.
• Proficiency with Microsoft Office.
• Technical report-writing ability.
• A focus on safety culture and mindset.

Nice To Haves

• One to three years of laboratory experience; preferred but not required.

Responsibilities

• Run and maintain laboratory equipment and support standardization, harmonization, and administration of laboratory test methods.
• Write customer-facing reports for Field Sales/TCS teams, KAMs, Marketing, Product Development, Innovations, and project teams.
• Communicate directly with Field Sales/TCS teams, KAMs, and project teams.
• Perform or support root-cause analyses and corrective action plans for product-related performance complaints.
• Complete customer technical request testing and reports in the AE database or equivalent, including customer-ready reports.
• Ensure laboratory and application equipment is calibrated and safety-checked in compliance with local regulations.
• Support internal and external technical requests and projects.
• Fabricate adhesive-based test specimens and collect, collate, and analyze data.
• Document laboratory activities in CAPRIS/ACE and the AE database.
• Train Sales, Marketing, and other AE personnel on products.
• Perform customer laboratory demonstrations and customer training.

Benefits

• Medical, dental, vision, and wellbeing insurance plans starting on day one.
• Paid sick, vacation, holiday, and volunteer time.
• Flexible and hybrid work policies, depending on role.
• Vacation buy/sell program.
• 401(k) matching.
• Employee share plan with voluntary investment and Henkel matching shares.
• Annual performance bonus.
• Service awards.
• Student loan reimbursement.
• 12-week gender-neutral parental leave, up to 20 weeks for parents giving birth.
• Fertility support.
• Adoption and surrogacy reimbursement.
• Discounted child and elderly care.
• Scholarships.
• National and international career-growth opportunities.
• Access to skills-development courses.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time