Application Engineer (Hybrid)
About The Position
Responsible for the design, configuration, integration, administration, and lifecycle management of key credit union applications, including core banking platforms, digital banking platforms, loan origination systems, payment processing, treasury management, document imaging and workflow automation. In partnership with business units, analyze, design, and develop system enhancements to improve the user experience. This role ensures these systems are secure, compliant, and optimized for member services and internal operations. Shows a commitment to continuous learning, and a willingness to understand non-technical business processes. Effectively collaborates and communicates technical concepts and decisions in a way that can be understood by both technical and non-technical stakeholders. Manage vendor relationships to ensure timely updates and support including escalations. Lead root cause analysis sessions to identify underlying issues and develop effective solutions for complex problems. Ensure solutions align with architecture and engineering best practices.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Three or more years of professional experience in application engineering, application development, or a similar role; or combination of applicable work experience and education.
- Strong analytical and troubleshooting skills; ability to resolve complex application issues and implement effective solutions.
- Solid understanding of system development life cycle and DevOps practices.
- Demonstrated application of IT engineering best practices and application architectures.
- Demonstrated proficiency with enterprise applications, vendor administration, database systems, and API integration technologies.
- Intermediate knowledge of scripting and development languages.
- Intermediate knowledge of application security best practices and secure coding standards.
- Intermediate knowledge of database administration.
- Intermediate knowledge of server operating systems.
- Intermediate knowledge of automation and scheduling tools.
- Intermediate knowledge of data analysis and reporting tools.
Responsibilities
- Design, configuration, integration, administration, and lifecycle management of key credit union applications.
- Analyze, design, and develop system enhancements in partnership with business units to improve user experience.
- Ensure systems are secure, compliant, and optimized for member services and internal operations.
- Manage vendor relationships for timely updates and support, including escalations.
- Lead root cause analysis sessions to identify issues and develop solutions.
- Ensure solutions align with architecture and engineering best practices.
- Research, monitor, evaluate, and implement emerging technologies, artificial intelligence, and financial institution trends.
- Create operational efficiencies by automating routine tasks, reducing technology friction, and improving reliability.
- Improve team development and knowledge retention through creation, maintenance, and sharing of application documentation.
- Improve the technical foundation for enterprise applications through modernization efforts, including vendor application migrations, upgrades, and integrations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
