Application Engineer - eMobility

HYDAC TECHNOLOGY CORPORATION•Glendale Heights, IL

1d•$95,000 - $105,000

About The Position

The Application Engineer - eMobility provides technical support and expertise to customers, helping ensure the successful implementation and optimization of HYDAC products and solutions and supporting new business growth. The role works closely with sales, development, customer support, laboratory, and operations teams, as well as HYDAC entities in the United States and Germany. It supports customer and channel partner application discussions, product and system requirements, solution selection, technical proposals, demonstrations, installation, configuration, troubleshooting, and training. The engineer also contributes to product development and performance testing, design and launch reviews, and FMEA activities, while maintaining customer and technical issue documentation. The role requires travel to customer sites as needed, estimated at 20–40% of the time.

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related field preferred.
Preferred 2–3 years of experience as an Application Engineer or in a similar technical support role.
Strong understanding of technologies associated with relevant HYDAC specializations, including systems, electro-hydraulics, controls and software, sensors, thermal management, fluid conditioning, and division-specific enablers such as accumulators, accessories, and cylinders.
Excellent problem-solving skills and ability to troubleshoot complex technical issues.
Strong communication and interpersonal skills, including the ability to explain technical concepts to non-technical audiences.
Ability to work independently and as part of a team in a fast-paced environment.
Willingness to travel 20–40% of the time to customer sites as needed.

Responsibilities

Lead application engineering discussions with customers and channel partners in collaboration with HYDAC sales teams.
Provide technical support for HYDAC products and solutions.
Work with sales to understand customer requirements and provide technical support during the pre-sales process.
Understand application requirements, develop system and product requirements, and help design and select suitable product solutions.
Evaluate application specifications for compliance with internal technical and commercial requirements.
Develop and deliver product application demonstrations, presentations, and technical proposals that communicate HYDAC's value proposition.
Assist customers with product and solution selection, installation, configuration, and troubleshooting.
Provide ongoing technical support and training to customers to help them maximize the value of HYDAC solutions.
Work with development and laboratory teams to identify and resolve product issues and support product performance testing.
Collaborate with HYDAC entities in the United States and Germany to develop solutions.
Stay informed about industry and application trends and advancements to provide recommendations to customers and internal teams.
Train customers, channel partners, and internal HYDAC team members on products and solutions.
Document customer interactions, technical issues, and solutions in supporting databases.
Coordinate with Operations to ensure quoted products are viable.
Build relationships with customer engineers and engineering management teams.
Participate in design reviews with engineering, manufacturing, sales, and materials personnel to ensure designs meet requirements.
Support System and Design FMEAs.
Support solution and product concept, design, and launch reviews.
Communicate effectively with internal and external customers.