Application Engineer

Supermicro•San Jose, CA

35d

About The Position

As a global leader in server technologies, Supermicro has been growing extremely fast in many key markets such as AI/ML, Cloud Computing, Big Data, HPC, Storage, etc. To meet the market demand, Supermicro is developing end to end enterprise IT solutions with compute, storage, networking all integrated into full rack or multi-rack level systems. Supermicro is seeking a Sr. Product Manager who can work with enterprise customers and win business with enterprise and data center solutions.

Requirements

BSEE or Computer Engineering, MSEE or Computer Engineering with 2+ years of relevant experience preferred
Deep knowledge in latest Server CPU and GPU Server product offerings and design features.
Familiar with compute, storage, GPU and networking server technologies and engineering principles
Initiative and ability to work in a self-directed environment
Strong communication skill in both verbal and written
Highly analytical, creative, detail oriented, organized, good team player
Technical support in PC/Server industry or Extensive knowledge of Super Micro product offerings, server technology and configuring server systems are a plus
Subject Matter Expert in Server/Workstation GPU and storage products

Responsibilities

Work with design, Validation engineers and System PM's to support New AMD/NVIDIA GPU Product Introductions (NPI)
Ability to work on AI and GPU related server product lines
Work directly with customers. Sales Reps, FAEs and onsite team to identify, troubleshoot, root cause and resolve technical issues including motherboard, server systems, computer peripherals and software issues
Work with various internal teams, R&D HW, SW, and production to resolve technical issues
Continually develop knowledge base of current and new products.
Acts as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers