Application Engineer II (Computer systems)

Advantech Co-Creating the Future of the IoT World•Tustin, CA

7d•Onsite

About The Position

Advantech is seeking an Application Engineer, Computer Systems, with a passion for working with bare motherboards, computer system products, and building custom products from concept to production for various vertical markets and companies. The role also requires an understanding of how to embed and integrate Advantech's products into customer solutions. The ideal candidate is motivated to learn, comfortable in a hands-on technical environment, and capable of effective collaboration with customers and cross-functional teams.

Requirements

Bachelor’s degree or above in Electrical Engineering, Computer Science, Computer Engineering, or a related technical field.
4+ years of experience in PC hardware engineering, PC technical support, systems engineering, or a related industry.
Ability to read and interpret electrical schematics and PCB layouts.
Experience using test and measurement equipment, including oscilloscopes, multimeters, and/or logic analyzers.
Strong troubleshooting, analytical, and problem-solving skills.
Clear and professional written and verbal communication skills.
Ability to collaborate effectively with customers and cross-functional teams.

Nice To Haves

Experience with block-level and board-level circuit design and evaluation.
Experience with embedded Windows and/or Linux installation and debugging.
Experience performing PCB soldering and rework.
Experience developing test plans, collecting and analyzing data, and preparing technical reports and procedures.
Hands-on experience with x86 PC hardware testing, evaluation, installation, and troubleshooting.
Experience with Windows and Linux operating systems.
Experience analyzing hardware failures and/or RMA data and preparing technical reports.
Experience with hardware/software prototype development and system integration.
Experience with high-level application software coding.
Experience providing technical support to customers, sales teams, product managers, or channel partners.
Experience with customer-specific technical solutions, feasibility testing, or technical assessments.
Experience participating in trade shows, product demonstrations, or customer-facing technical events.
Experience working with international or geographically distributed teams.
Ability to independently research technical issues and develop solutions using available resources.

Responsibilities

Provide product engineering support to product managers, sales, channel partners, and customers.
Assist in creating customer-specific solutions, including pre/post-sale technical assessments, feasibility testing, technical responses to customer bids, and RMA verification.
Construct hardware and software demonstration prototypes for sales and marketing efforts, involving rapid hardware prototype development, high-level application software coding, and system integration.
Conduct product testing in collaboration with senior engineers and product managers.
Develop test plans, capture and analyze data, and write technical reports and related procedures.
Collaborate with multiple functional teams across Advantech locations to lead technical discussions and gather critical information for customer responses.
Interface daily with customer stakeholders to address questions and provide trending data.
Participate in trade shows and events to demonstrate products and support cross-functional teams.
Utilize internal systems, leverage existing knowledge base, and demonstrate self-research and problem-solving skills.

Benefits

Competitive salary dependent on experience (DOE)
Winning culture with a friendly, team-oriented environment!
Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
Employee Assistance Program (EAP)
401(k) with company match
Education & personal development reimbursement program
Generous vacation and paid holidays package
Company events, and lunches
Work from home program – once eligible
Referral Bonus