Application Developer - ServiceNow

QTS Data Centers • US GA Remote, GA

1d

About The Position

The ServiceNow Developer plays a key part in configuring, customizing, and extending the ServiceNow platform to meet the ever-evolving needs of our business. You will collaborate closely with various departments to understand their challenges and develop innovative solutions that streamline workflows and improve efficiency. This role is very hands on and is a senior expert within the ServiceNow team. Expectations for this role are that the individual delivers new code and application configurations within a formalized Software Development Lifecycle (SDLC). This individual will also foster an environment of mature code development and release and build a strong CI/CD pipeline.

Requirements

• Proven experience as a ServiceNow developer (minimum 5 years)
• Strong understanding of the ServiceNow platform, including ServiceNow Development Studio and scripting languages (GlideScript, UI Script)
• Experience with ServiceNow modules (e.g., Incident Management, Change Management, Problem Management, Integration Hub)
• Experience with Service Catalog
• Experience with web development technologies (e.g., HTML, CSS, JavaScript)
• Proven experience in Integration Hub
• Rest API
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• A passion for continuous learning and staying up to date with the latest ServiceNow advancements
• Expert in SDLC
• Certified ServiceNow Administrator

Nice To Haves

• One or more years of experience working in a data center environment or other relevant critical process environment.
• Experience with other ServiceNow modules such as Customer Experience, ITOM, CMDB, Security Operations, Customer Service Management
• ITIL v3/v4 certification
• Certified ServiceNow Application Developer
• CSM or Agile certification

Responsibilities

• Design, develop, and implement custom applications and workflows on the ServiceNow platform
• Collaborate with business stakeholders to gather requirements, translate them into technical specifications, and ensure solutions align with business needs
• Configure and customize existing ServiceNow modules to optimize functionality
• Integrate ServiceNow with third-party applications to create a unified IT ecosystem
• Develop and maintain high-quality, secure, and well-documented code
• Conduct thorough testing to ensure the functionality and performance of ServiceNow applications
• Troubleshoot and resolve technical issues related to the ServiceNow platform. Perform upkeep on existing solutions (e.g. business rules, UI policies, client scripts, ACLs, workflows, dashboard & reporting, data imports, service catalog development, etc.)
• Stay up to date on the latest ServiceNow features and functionalities
• Provide training and support to end-users on ServiceNow applications

Benefits

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending and HSA accounts
• paid holidays
• paid time off
• paid volunteer days
• employee assistance program
• tuition assistance
• parental leave
• military leave assistance
• QTS scholarship for dependents
• wellness program
• other company benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed