Application Business Software Analyst

Trustmark Bank•Ridgeland, MS

11d

About The Position

The responsibilities of this position include providing comprehensive support to business units and application developers for both vendor-provided and internally developed software solutions. This position requires the ability to work independently and collaboratively to analyze, design, and implement software that aligns with organizational objectives. Serving as a key liaison between business stakeholders, IT developers, and software vendors, this role ensures effective communication and successful delivery of technology solutions. This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or
Minimum of two (2) years of end-user experience with the banking software application to be supported
Technology project experience with knowledge of project plans and project management methodologies
Familiar with conversion processes and methodologies
Knowledge of application processes, design, construction, architecture and resulting business functionality
Basic understanding of client/server, internet, intranet, and mainframe systems
Ability to persuade and influence others on the best approach to take
Analytical skills
Effective oral and written communication skills
Self-starter to proactively deliver high quality service to clients
Ability to manage projects effectively to set objectives and prioritize multiple task
Demonstrated ability to collaborate as a team player

Nice To Haves

Banking experience perferred.
Advanced banking experience preferred
Over 7 years of banking experience preferred.
Over 7 years of banking experience or banking technology vendor experience preferred.

Responsibilities

Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
Coordinate functional requirements with business management and application developers to determine effective solutions
Assist business owners with identification of technical problems and issues
Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
Create accurate and complete test plans for application testing
Work with end users to develop and execute their test cases
Proactively seek opportunities for business improvements
Develop in-depth knowledge of the business unit by regular interaction with business owners
Provide project support and administrative functions
Perform additional duties as assigned