Application Analyst
TEKsystems•Hartford, CT
•$35 - $40•Hybrid
About The Position
We’re seeking an Application Support Analyst to support enterprise applications and web-based platforms. This role focuses on troubleshooting user issues, managing tickets, and supporting system updates and releases in a fast-paced, collaborative environment.
Requirements
- Experience in application or production support
- Strong troubleshooting and problem-solving skills
- Experience with ticketing systems
- Ability to work with both technical teams and end users
Responsibilities
- Provide end-user support and resolve application issues
- Manage and track tickets (JIRA, ServiceNow, or similar)
- Perform troubleshooting and root cause analysis
- Support UAT testing and release activities
- Collaborate with technical teams and business users
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
