Application Analyst - EPIC Inpatient Provider Orders
About The Position
The Application Analyst III (Senior) is primarily responsible for designing, building and configuring, testing, validating, documenting, and supporting healthcare software applications. The analyst collaborates with clinical and business owners to deliver IT solutions that meet operational needs and provides mentoring, guidance, and training to less experienced analysts. The role leads planning, design, development, and testing for new applications and enhancements, and coordinates increasingly complex projects or work streams within defined scopes and milestones. It also provides technical and functional analyst support, helps improve workflows and reduce recurring issues, reviews system and performance indicators, and participates in scheduled application version upgrades and change-control activities. The position works with clinical disciplines to support end-user engagement, intentional design, and workflow control. It requires maintaining current technical skills and participating in continuing education. The analyst must be flexible and available to come on-site for after-hours on-call duty.
Requirements
- Bachelor's degree in Information Services, a related field, or equivalent experience.
- 5 years of experience in IT or an analytical clinical discipline.
- Proficiency with Microsoft Office or similar applications.
- Excellent verbal and written communication, analytical, teamwork, and time-management skills.
- Ability to exercise tact and demonstrate good interpersonal skills.
- Demonstrated ability to complete projects independently, solve complex problems, and resolve conflicts in a timely manner.
- Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.
- EPIC Application Certification required within 6 months.
Nice To Haves
- 3 or more years of healthcare or clinical experience.
Responsibilities
- Design, build and configure, test, validate, document, and provide ongoing support for healthcare applications.
- Lead the planning, design, development, and testing of new applications and enhancements to existing applications.
- Lead, coach, train, and mentor a subordinate group.
- Investigate issues, recommend solutions, and implement processes and guidelines to reduce problems.
- Coordinate increasingly complex projects or work streams within the defined scope of an overall project.
- Complete tasks according to project milestones and support requirements.
- Expand or modify systems to serve new purposes or improve workflows.
- Review and analyze system and performance indicators, locate problems, correct errors, and escalate issues to appropriate staff for timely resolution.
- Participate in scheduled version upgrades to keep applications and users current.
- Coordinate projects, schedule and facilitate meetings, and complete assignments.
- Maintain records of change requests, approval stages, training, and go-live dates; regularly attend the change control committee.
- Work with clinical disciplines to support end-user engagement, intentional design, and workflow control.
- Provide technical and functional analyst support.
- Share knowledge and skills with IT support staff and seek learning opportunities from coworkers.
- Maintain technical skills in line with current industry standards and certifications, and participate in continuing education and professional activities.
- Be flexible and available to come on-site for after-hours on-call duty.
- Perform other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
