Application Analyst-Oracle Fusion HCM-Limited Tenure-Hybrid

Mayo Clinic•Rochester, MN

1d•$102,336 - $143,270•Hybrid

About The Position

This position is limited tenure for approximately 1 year. Application Analysts support the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation. Responsible for providing the functional expertise on OAST software applications, evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Supports software programs or modules across multiple business and/or other functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Optimizes the application and end to end processes to achieve efficiency and enhanced end user experience. Maintains knowledge of existing systems and core domain operations (e.g., Finance, Human Resources, Supply Chain Management, Scheduling) and is certified in the vended application, as required. Understands strategic product direction to inform Mayo product roadmaps. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Validates system changes align with stakeholders’ needs / requirements to ensure completeness, correctness, and clarity. Validates solution to ensure it satisfies the stated requirements. Provides software quality assurance services for projects and systems and ensures regulatory compliance as it applies to software support for the business areas served. Resolves customer problems with software and responds to requested improvements and enhancements. Provides or reviews content for updating FAQs, job aids, and training materials. Research requests to determine scope, size, and impact. Works with customers to elicit requirements through a variety of techniques. Functions as a liaison between clinical, business, and technical areas throughout the lifecycle of the system, including transformation efforts. Supports and participates in data governance, reference data management, and/or data standards. Participates actively in business meetings, which may include participants of various levels and roles throughout Mayo Clinic. Possesses ability to logically translate and disseminate technology insights to non-technical stakeholders. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software and end-to-end process testing activities. May be required to provide 24/7 on-call support.

Requirements

Functional expertise on OAST software applications.
Ability to evaluate business processes and make recommendations.
Skill in developing innovative solutions and improving processes using digital standards and technology.
Understanding of the business environment and the impact of IT.
Experience with systems analysis, design, testing, and implementation.
Ability to optimize applications and end-to-end processes.
Knowledge of existing systems and core domain operations (e.g., Finance, Human Resources, Supply Chain Management, Scheduling).
Certification in the vended application, as required.
Understanding of strategic product direction.
Ability to configure, design, develop, or modify applications via vendor tools or augmented tools.
Ability to validate data integrity of changes.
Ability to validate system changes align with stakeholders’ needs / requirements.
Ability to validate solutions to ensure they satisfy stated requirements.
Software quality assurance services experience.
Ability to ensure regulatory compliance.
Ability to resolve customer problems with software.
Ability to respond to requested improvements and enhancements.
Ability to provide or review content for updating FAQs, job aids, and training materials.
Ability to research requests to determine scope, size, and impact.
Ability to elicit requirements through a variety of techniques.
Ability to function as a liaison between clinical, business, and technical areas.
Ability to support and participate in data governance, reference data management, and/or data standards.
Ability to participate actively in business meetings.
Ability to logically translate and disseminate technology insights to non-technical stakeholders.
Ability to build credibility and rapport with customers.
Project management skills for small- to mid-sized projects.
Ability to contribute to software and end-to-end process testing activities.

Responsibilities

Provide consultation, process improvement, and digital transformation support.
Offer functional expertise on OAST software applications.
Evaluate business processes and make recommendations.
Develop innovative solutions and improve processes using digital standards and technology.
Support software programs or modules across multiple business functions.
Analyze and support installed systems and system implementation/integration projects.
Optimize applications and end-to-end processes for efficiency and user experience.
Maintain knowledge of existing systems and core domain operations.
Configure, design, develop, or modify applications.
Validate data integrity of changes.
Ensure system changes align with stakeholder needs and requirements.
Provide software quality assurance services.
Ensure regulatory compliance for software support.
Resolve customer problems with software and respond to requested improvements.
Provide or review content for FAQs, job aids, and training materials.
Research requests to determine scope, size, and impact.
Elicit requirements from customers.
Act as a liaison between clinical, business, and technical areas.
Support and participate in data governance, reference data management, and data standards.
Participate actively in business meetings.
Translate and disseminate technology insights to non-technical stakeholders.
Build credibility and rapport with customers.
Manage small- to mid-sized projects.
Contribute to software and end-to-end process testing activities.
Provide 24/7 on-call support, as required.