Application Analyst (M365)
Gulf Coast Automation Group•Chicago, IL
•Onsite
About The Position
This position exists to develop, implement, maintain, and enhance business and enterprise applications while ensuring alignment with user needs, system functionality, and organizational goals.
Requirements
- Bachelor's degree required
- 3+ years of experience with M365 (SharePoint, TEAMS/OneDrive - system analysis and/or application support
- Experience with application configuration tools
- Knowledge of HTML
- Experience evaluating and interpreting end-user requirements and translating them into system solutions
- Strong understanding of computer science concepts, data analysis, and programming technologies
- Experience developing, implementing, testing, and troubleshooting complex application software
- Experience using problem tracking and reporting systems
- Ability to create technical documentation, training materials, and user procedures
- Strong written and verbal communication skills
- Demonstrated analytical, multitasking, and problem-solving abilities
- Proficiency with Microsoft Office Suite (Teams, Excel, Outlook, PowerPoint, Word) and ServiceNow
- Requires authorization to work in the U.S. without current or future visa sponsorship.
Responsibilities
- Handle moderately complex, business-critical application support and development work
- Prepare detailed program specifications and identify required system inputs
- Coordinate system implementation and installation with user departments
- Implement required hardware and software components for approved applications
- Investigate and resolve user issues and system problems, identifying root causes and solutions
- Analyze project proposals and recommend optimal technical approaches
- Participate in development, implementation, installation, and testing of applications
- Contribute to development of tools, interfaces, and debugging programs
- Evaluate, recommend, and implement new applications and system enhancements
- Maintain confidentiality of sensitive data and system information
- Document system issues, resolutions, and technical processes for future reference
- Perform additional duties as assigned
Benefits
- health insurance
- 401(k)
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
