Application Analyst II - Information Services - Full Time - Epic Healthy Planet, Ambulatory, Population Health

Washington Hospital•Fremont, CA

33d•$53 - $71•Hybrid

About The Position

Epic Healthy Planet EMR Analyst with strong focus in implementation of Health Maintenance Topic, Care Gaps, Registries, Metrics, Reporting Workbench Report, and Dashboards. NOTE: This role is primarily full-time on-site. The department offers the privilege of working remotely up to two (2) days per week, contingent upon role responsibilities, business needs, and manager approval. Summary of Duties: Seeking Highly detail-oriented individual with a commitment to data accuracy and quality. This individual must be highly self-motivated who thrives in fast-paced environment with multiple conflicting priorities. This role focuses on building and maintaining robust patient registries, quality metrics, and clinical reporting solutions that drive value-based care initiatives and improved patient outcomes across defined populations. This person must have Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end.

Requirements

Epic Healthy Planet certification (active, required).
Minimum 3+ years of hands-on Epic Healthy Planet application build and configuration experience.
Demonstrated expertise in registry build, care gap configuration, and quality metric development (HEDIS, MIPS, eCQM).
Proficiency with Reporting Workbench, SlicerDicer, and SQL-based measure development.
Experience supporting value-based care programs, ACOs, or payer-contracted quality initiatives.
Strong understanding of clinical workflows in ambulatory, primary care, or care management settings.
Experience with data validation, troubleshooting complex registry logic, and root-cause analysis of quality measure failures.
Strong analytical and problem-solving skills with the ability to trace complex registry logic end-to-end.
Excellent communication skills — ability to translate technical Epic build into clinician-friendly language.
Highly detail-oriented with a commitment to data accuracy and quality.
Self-directed with the ability to manage multiple projects and priorities simultaneously.
Collaborative team player comfortable engaging clinical, IT, and operational stakeholders.
Bachelor's degree in health informatics, Information Technology, Clinical Science, or a related field (or equivalent experience)

Nice To Haves

Experience with additional Epic modules (e.g., EpicCare Ambulatory, Cogito, Compass Rose).
Prior experience supporting independent or community-based physician practices.
Experience with system upgrades and integrated testing cycles
Additional Epic certifications in Compass Rose, Cogito/Reporting Workbench, or Ambulatory.
Familiarity with MyPanel Metrics, Health Maintenance topic build, and immunization registry integration
Bachelor's Degree in Computer Science and/or clinical certifications (i.e. LVN, MA, OTR etc.) desired

Responsibilities

Registry & Metrics Build (Primary Focus)
Design, build, and maintain patient registries and cohorts in Epic Healthy Planet, including condition-specific registries for chronic disease management, preventive care, and value-based care contracts.
Develop and configure Health Maintenance topics, care gap rules, and registry logic to ensure accurate patient identification and outreach prioritization.
Build and maintain HEDIS, MIPS/eCQM, and custom quality metrics to support regulatory reporting requirements and organizational quality goals.
Create and validate SQL-based and Reporting Workbench quality measures for disease-specific and population-level dashboards.
Configure risk stratification models and population segmentation tools to support care management targeting of high-risk and rising-risk patients.
Load and reconcile payer rosters and external claims data, ensuring quality metrics can leverage all available data sources.
Analytics, Reporting & Dashboards
Build and maintain Reporting Workbench reports, SlicerDicer datasets, and operational dashboards to monitor key quality indicators and care management performance.
Develop care gap tracking and outreach workflow configurations to support proactive population health management.
Support Social Determinants of Health (SDOH) documentation and reporting workflows, including assessment build and metric alignment.
Produce QRDA/CMS regulatory submissions and support MIPS and Promoting Interoperability reporting.
Collaboration & Implementation
Partner with clinical, operational, and population health leadership to gather requirements and translate them into scalable Epic solutions.
Collaborate with care management teams on Compass Rose program configuration, care plan templates, and care management productivity analytics.
Participate in system testing, integrated testing, and user acceptance testing for new builds, deployments, and Epic upgrades.
Lead or support Epic upgrade planning and release management for Healthy Planet-related functionality.
Develop and maintain documentation, training materials, and workflow guides for end-user adoption.
Production Support & Optimization
Provide ongoing production support, issue resolution, and system enhancements post-deployment.
Troubleshoot Health Maintenance logic, registry discrepancies, and quality measure failures (e.g., identifying why a patient should qualify for a numerator but does not).
Stay current on Epic upgrades, UserWeb best practices, and emerging population health standards.