About The Position

The Application Analyst II, Clinical, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under indirect supervision, the application analyst II, clinical provides a variety of operational, consultative and collaborative functions within the Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting excellent customer service skills. Participates in team and project meetings, assist with onboarding of new hires, leads designated projects, and provides input on intelligent solutions to improve efficiency.

Requirements

  • A high school diploma and six years directly related experience (IS or clinical); or a bachelor’s degree and two years directly related experience required or a Masters’ Degree in a related field (IS, clinical, or business).
  • Excellent interpersonal, analytical, customer service, project management and communication skills required.

Responsibilities

  • Assists with the implementation and maintenance of the clinical program supporting applications
  • Maintains system updates
  • Supports operational end users
  • Provides proactive and reactive support
  • Maintains a professional attitude and exhibiting excellent customer service skills
  • Participates in team and project meetings
  • Assists with onboarding of new hires
  • Leads designated projects
  • Provides input on intelligent solutions to improve efficiency
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