Application Analyst Associate, Pharmacy Systems, FT, Days, - Remote
About The Position
Configures programs, screens pathways, reports and/or job instructions to meet detailed user specifications. Supports Information Systems Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team. Works with assigned departments to prioritize development initiatives and activities. Maintains system hardware and/or software for one or more of the supported applications. Working with more advanced Information Systems Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. Coordinates and resolves system problems related to technology used by assigned systems. Supports internal customers as assigned. Assists in managing system upgrades and other small projects.
Requirements
- Bachelor's degree in Computer Science or related field of study.
- No previous experience required.
- Knowledge of Microsoft Office products
- Knowledge of project management software, concepts and tracking
- Working knowledge of healthcare software applications
- Ability to complete tasks on time / meet assignment dates.
Nice To Haves
- Healthcare experience - Preferred
- Requires routine scheduled on call.
Responsibilities
- Provides user functionality by maintaining application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements.
- Supports customer relations and resolving customer issues related to software applications before escalating.
- Interacts with users to develop plans to resolve their problems regarding the use of applications.
- Functions as a technical liaison with the respective vendors for all implementation and post implementation activities.
- Functions as a department contact and provides project management support as required.
- Supports customer relations and resolving customer issues related to software applications before involving the Manager.
- Interacts with users to develop plans to resolve their problems regarding the use of applications.
- Communicates with assigned departments and acts as the "hub" of communication between the department and Prisma Health Information Services.
- Checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version.
- Adheres to established escalation, change control and communication practices of the ITS department.
- Create new training materials.
- Incorporate various learning techniques to achieve desired outcomes.
- Continually assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
