Application Administrator

Accenture Federal Services • Washington, DC

10d

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
As an Application Administrator, you will be responsible for the technical administration, maintenance, and optimization of an organization's software applications.
The Work:
The Application Administrator is responsible for the technical administration, maintenance, and optimization of an organization's software applications.
This role ensures high availability, security, and performance of critical business systems like ERPs, CRMs, and SaaS solutions by performing regular updates, troubleshooting complex issues, and managing user access.

Requirements

• 2+ years hands on experience as a System Administrator/Applications Administrator maintaining applications, production uptime, licensing, managing vulnerabilities and addressing upgrade related tasks
• 2+ years of professional experience maintaining applications using HP ALM and LoadRunner
• Must hold a Secret clearance or higher

Responsibilities

• Install, configure, and upgrade server-side and client-side application software.
• Applications include but not limited to Windows Server 2022, Windows 11, Cloudbees Jenkins, Ansible, LoadRunner, FlexDeploy, ConfigSnapShot etc.
• Proactively monitor application performance, uptime, and logs to prevent or minimize customer impact.
• Provide Tier 2/3 support to diagnose and resolve software bugs, system errors, and integration failures.
• Administer user security, permissions, and roles within applications to maintain data integrity and compliance.
• Write and maintain scripts (e.g., PowerShell, Bash, Python) to automate routine tasks and backups.
• Collaborate with external software vendors to resolve technical issues and evaluate new features.
• Create and maintain technical guides, user manuals, and system configuration databases.
• Coordinate maintenance windows and patches according to established organizational policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed