Application Administrator
SS&C Technologies•Remote - Florida, US, MA
•$70,000 - $80,000•Remote
About The Position
This is an exciting opportunity for a skilled individual to work in a fast-paced environment with leading-edge technology and be part of a dynamic team supporting SS&C’s SaaS offerings. The Application Administrator will use his/her creativity and technical expertise to coordinate and execute all activities related to Production environments, including scripting automation, monitoring, response, and troubleshooting.
Requirements
- Excellent understanding and working knowledge of Windows and/or Linux operating systems
- Working knowledge of Encryption tools such as PGP, GPG, and GNU
- SFTP server configuration and troubleshooting
- Knowledge of scripting technologies and/or willingness to learn
Nice To Haves
- BS or MS Degree in Computer Science or similar degree
- Some professional experience or a prior internship
- Team player - Recognizes the bigger picture and understands the value of teamwork
- Excellent communication skills, written and verbal
- Any knowledge of the VAX VMS Operating Systems is a major plus
- Any knowledge of Kubernetes and/or Container technologies is a major plus
- Experience supporting complex internal and client facing environments is a major plus
- Experience with troubleshooting Microsoft products and protocols is a plus
- Experience working with enterprise applications is a plus
Responsibilities
- Provide first level technical support for various SS&C hosted applications to ensure uptime and service level objectives are met
- Ensure SS&C’s operations, such as application job scheduling and server operations work properly and meet business and client expectations
- In the event of an incident or failure, participating in repair and restoration of processing and systems availability in coordination with other departments to achieve a normal operational status
- Lead or assist root cause analysis efforts and work with others to prevent future recurrences
- Monitor application availability and performance
- Work with peers and customers to troubleshoot infrastructure, application, database, and network related issues
- Coordinate/communicate with various teams on tasks and escalations using Agile methodologies
- Participate in 24x7 escalation/rotation support as part of the larger team
- Support new virtual and cloud solutions that improve SS&C service offerings
- Ensure change management procedures are followed in a timely manner
- Participates in the creation and maintenance of relevant documentation
- Participates in Disaster Recovery validation scenarios
Benefits
- medical, dental, and vision coverage
- a 401(k) plan with company match
- paid time off, holidays, and parental leave
- professional development reimbursement opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
