Applicant Success Manager

Aston Carter•Austin, TX

2d•$27 - $27•Remote

About The Position

Aston Carter is seeking an Applicant Success Manager for a contract position based out of Austin, TX. This is a fully remote role. The primary responsibilities include conducting warm calls to prospective partners, managing and prioritizing leads, sending application materials, guiding applicants through the submission process, and serving as the main point of contact for applicants. The role also involves assisting applicants through each stage of the funnel, requesting and collecting necessary documentation, and collaborating with internal teams to ensure requirements and deadlines are met.

Requirements

Excellent communication and interpersonal skills, with a customer-first mindset.
Strong organizational skills and attention to detail.
Ability to manage multiple leads and tasks simultaneously.
Comfortable with CRM tools and lead tracking systems.
Sales support
Account management
Customer service
Customer support
Sales
Salesforce

Nice To Haves

Prior experience in customer success, account management, or onboarding is a plus.

Responsibilities

Conduct warm calls to prospective partners who have expressed interest in the program.
Manage and prioritize leads to ensure timely follow-up and engagement.
Send application materials and guide applicants through the submission process.
Serve as the primary point of contact for applicants, answering questions and providing clear, helpful guidance.
Assist applicants in navigating each stage of the funnel, from initial interest to becoming an active delivery partner.
Request and collect necessary documentation for vetting and onboarding.
Collaborate with internal teams to ensure applicants meet all requirements and deadlines.