Appliances Sales Representative

BrandsMart • Atlanta, GA

12d • Onsite

About The Position

The Product Specialist - Appliances role involves greeting customers, providing information about products and services, selling merchandise, and explaining extended service plans. The goal is to ensure customer satisfaction while continuously improving product knowledge and understanding of the competition. Responsibilities also include maintaining store displays, assisting with physical inventories, and completing shopping reports.

Requirements

• Any combination of education and experience equivalent to graduation from high school or college or any other combination of education, training or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements.
• A minimum of three years prior experience in the retail industry, preferably in a customer contact area.
• Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests and similar written materials.
• Basic English language writing skills for completion of orders, request (inter Company and faxed requests) and other necessary correspondence as may be required.
• Fluency in spoken English (or other language as may be required for one specific location) for communication with customers sufficiently to be understood and be able to accurately comprehend responses.
• Basic math skills, including multiplication, addition, subtraction, and division, necessary to verify amounts and costs of merchandise and quantities as may be required.
• Occasionally the ability to grasp, lift or otherwise move goods weighing up to twenty-five pounds.
• Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as sales orders, transfers, and customer inquiries.
• Minimum typing speed of at least 20 words per minute with no errors is required.

Nice To Haves

• Current BrandsMart USA employees will be given preference.
• When a facility is in an area where a language other than English is necessary, fluency in that language will be considered a required skill.

Responsibilities

• Greet Customers
• Sell the merchandise provided by the Company in accordance with the current pricing policy for that item.
• Sell and accurately explain the service contracts offered by BrandsMart USA. The service contract must be added to a sales invoice accurately.
• Maintain a high level of product knowledge in his/her assigned department. This includes, but not limited to, attending training sessions both Company sponsored, and manufacturer sponsored.
• Must be aware of competition, the policies of major competitors, the price levels offered by major competitors and the assortment offered by major competitors. Some salespeople may be assigned to complete shopping reports on specific competitors as required by store management.
• Take physical inventories as required by BrandsMart USA.
• Clean and maintain the selling area or selling counter area using basic cleaning supplies.
• Assist with the changing, arranging, or straightening a selling display.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED